Celebrate what you’re doing well
1. The noise level in our building feels exciting but not overpowering.
2. Our parking lots, lobbies, and worship center are at or less than 80% full.
3. Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
Focus on what needs immediate attention
1. We intentionally station volunteers where guests will potentially make decisions.
2. Our volunteers invite their friends to join their team.
3. Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.