Your church meets the expecation

Your church scored 79%
79%

Needs improvement

Meets expectations

Exceeds expectations

Here's how you scored on your 4 Ps:

  • Place
    69%
  • People
    71%
  • Processes
    74%
  • Program
    78%
# Name Place People Processes Program Avg (%)
1 Michael Liebler 85 75 75 80 79
2 Jen Guza 80 80 75 90 81
3 Sarah Foster 45 70 70 75 65
4 Emily Liebler 65 60 75 65 66
Church Average 69 71 74 78 73%

Detailed Report:

Celebrate what you’re doing well
  1. 1. We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
  2. 2. We offer clear next steps to our guests to make it easier for them to connect with our church.
  3. 3. People interested in volunteering are clear about their next steps and follow through on joining a team.


Focus on what needs immediate attention
  1. 1. We know the right volunteers are in the right places because guests frequently ask them for prayer.
  2. 2. Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.
  3. 3. Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
  • Review current areas of great alignment
    • Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
      Absolutely true
  • Analyze potential areas for better alignment
    • It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
      • Michael Liebler Absolutely true
      • Jen Guza Absolutely true
      • Sarah Foster Absolutely true
      • Emily Liebler Absolutely false
    • We intentionally station volunteers where guests will potentially make decisions.
      • Michael Liebler Absolutely true
      • Jen Guza Absolutely true
      • Sarah Foster Absolutely false
      • Emily Liebler Absolutely true
    • The noise level in our building feels exciting but not overpowering.
      • Michael Liebler Absolutely true
      • Jen Guza Unsure
      • Sarah Foster Unsure
      • Emily Liebler Absolutely true
    • Our parking lots, lobbies, and worship center are at or less than 80% full.
      • Michael Liebler Absolutely true
      • Jen Guza Absolutely true
      • Sarah Foster Absolutely false
      • Emily Liebler Absolutely true
  • Celebrate current areas of great alignment
    • Our volunteers are well-trained and regularly show up on time.
      Absolutely true
    • Our volunteers have caught the vision cast by leadership and are always enthusiastic to serve.
      Absolutely true
    • Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.
      Absolutely true
  • Analyze potential areas for better alignment
    • Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
      • Michael Liebler Absolutely true
      • Jen Guza Absolutely true
      • Sarah Foster Absolutely false
      • Emily Liebler Absolutely false
    • Our volunteers invite their friends to join their team.
      • Michael Liebler Absolutely true
      • Jen Guza Absolutely true
      • Sarah Foster Absolutely true
      • Emily Liebler Absolutely false
  • Celebrate current areas of great alignment
    • Volunteers are always well-informed and never tell me, “I didn’t know.”
      Absolutely true
    • People interested in volunteering are clear about their next steps and follow through on joining a team.
      Absolutely true
    • Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
      Absolutely true
  • Analyze potential areas for better alignment
    • Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
      • Michael Liebler Unsure
      • Jen Guza Absolutely true
      • Sarah Foster Absolutely true
      • Emily Liebler Absolutely true
    • Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.
      • Michael Liebler Unsure
      • Jen Guza Absolutely true
      • Sarah Foster Absolutely false
      • Emily Liebler Unsure
  • Celebrate current areas of great alignment
    • People walk out of church feeling better than when they came in.
      Absolutely true
    • We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
      Absolutely true
    • We offer clear next steps to our guests to make it easier for them to connect with our church.
      Absolutely true
  • Analyze potential areas for better alignment
    • We understand our guests and their preferences – where they like to eat and what experiences they are used to.
      • Michael Liebler Absolutely true
      • Jen Guza Absolutely true
      • Sarah Foster Absolutely true
      • Emily Liebler Absolutely false
    • We know the right volunteers are in the right places because guests frequently ask them for prayer.
      • Michael Liebler Unsure
      • Jen Guza Unsure
      • Sarah Foster Unsure
      • Emily Liebler Absolutely false

Team Average Urgency Score

Participant Votes
0
0
0
0
4
  • Not urgent
  • Hardly urgent
  • Unsure
  • Slightly urgent
  • Absolutely urgent
Hurdles
  • Me leading them to.
  • Volunteers, Leaders for teams, and more planning for Sunday morning. I think we need more volunteers and I think our volunteers need more leadership and training. I know that people are made to feel welcome, but I also notice some people walking by groups of greeters and receiving only an obligatory “hello, welcome to Local Church.” because greeters are more concerned with continuing the conversation that they are in. I think it would be so helpful if we could get a volunteer leader for each team, so that the teams are getting more coaching on Sunday morning. I know this is everyone’s goal, but I do think it’s holding us back at the moment, only having a few leaders spread over so many different areas. The other hurdle I see is Sunday morning planning. I’m not sure if anyone else feels this way but Sunday has become pretty routine for me. As I answered the survey questions I realized I didn’t really know if we had thought about many of the things the survey mentions. Maybe we do, but I’m just not aware of it. I think it’s possible we’re not being quite as intentional about Sunday mornings as we used to be.
  • volunteers
Enablers
  • So that we can inspire more unchurched people to follow Jesus.
  • Hospitality is very important to us, plus we can only continue to inspire long islanders to follow Jesus if we are “guest ready”
  • To inspire more people to follow Jesus
assessment scores

Get your team ready for Decision Day
after all team members have taken the test.

Let's Debrief