Celebrate what you’re doing well
1. Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
2. Our parking lots, lobbies, and worship center are at or less than 80% full.
3. We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
Focus on what needs immediate attention
1. Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
2. We know the right volunteers are in the right places because guests frequently ask them for prayer.
3. We offer clear next steps to our guests to make it easier for them to connect with our church.