Your church meets the expecation

Your church scored 54%
54%

Needs improvement

Meets expectations

Exceeds expectations

Here's how you scored on your 4 Ps:

  • Place
    78%
  • People
    59%
  • Processes
    58%
  • Program
    60%
# Name Place People Processes Program Avg (%)
1 Jarad B Houser 65 45 45 60 54
2 Yvonne Graf 85 65 70 55 69
3 Kayla Haug 85 60 60 70 69
4 Melissa Formenti 75 65 55 55 63
Church Average 78 59 58 60 64%

Detailed Report:

Celebrate what you’re doing well
  1. 1. The noise level in our building feels exciting but not overpowering.
  2. 2. It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
  3. 3. We offer clear next steps to our guests to make it easier for them to connect with our church.


Focus on what needs immediate attention
  1. 1. Our volunteers invite their friends to join their team.
  2. 2. Volunteers are always well-informed and never tell me, “I didn’t know.”
  3. 3. Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
  • Review current areas of great alignment
    • It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
      Absolutely true
    • The noise level in our building feels exciting but not overpowering.
      Absolutely true
    • Our parking lots, lobbies, and worship center are at or less than 80% full.
      Absolutely true
  • Analyze potential areas for better alignment
    • We intentionally station volunteers where guests will potentially make decisions.
      • Jarad B Houser Absolutely true
      • Yvonne Graf Absolutely true
      • Kayla Haug Absolutely true
      • Melissa Formenti Unsure
    • Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
      • Jarad B Houser Absolutely false
      • Yvonne Graf Absolutely true
      • Kayla Haug Absolutely true
      • Melissa Formenti Absolutely true
  • Celebrate current areas of great alignment
    • Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.
      Absolutely true
  • Analyze potential areas for better alignment
    • Our volunteers are well-trained and regularly show up on time.
      • Jarad B Houser Unsure
      • Yvonne Graf Absolutely true
      • Kayla Haug Absolutely true
      • Melissa Formenti Absolutely true
    • Our volunteers have caught the vision cast by leadership and are always enthusiastic to serve.
      • Jarad B Houser Absolutely true
      • Yvonne Graf Absolutely true
      • Kayla Haug Absolutely true
      • Melissa Formenti Unsure
    • Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
      • Jarad B Houser Absolutely false
      • Yvonne Graf Unsure
      • Kayla Haug Absolutely false
      • Melissa Formenti Unsure
    • Our volunteers invite their friends to join their team.
      • Jarad B Houser Absolutely false
      • Yvonne Graf Absolutely false
      • Kayla Haug Unsure
      • Melissa Formenti Absolutely false
  • Celebrate current areas of great alignment
    • Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
      Absolutely true
  • Analyze potential areas for better alignment
    • Volunteers are always well-informed and never tell me, “I didn’t know.”
      • Jarad B Houser Absolutely false
      • Yvonne Graf Unsure
      • Kayla Haug Unsure
      • Melissa Formenti Absolutely false
    • People interested in volunteering are clear about their next steps and follow through on joining a team.
      • Jarad B Houser Absolutely false
      • Yvonne Graf Absolutely true
      • Kayla Haug Absolutely true
      • Melissa Formenti Absolutely true
    • Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
      • Jarad B Houser Absolutely true
      • Yvonne Graf Unsure
      • Kayla Haug Absolutely false
      • Melissa Formenti Absolutely false
    • Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.
      • Jarad B Houser Unsure
      • Yvonne Graf Absolutely true
      • Kayla Haug Absolutely true
      • Melissa Formenti Absolutely true
  • Celebrate current areas of great alignment
    • We offer clear next steps to our guests to make it easier for them to connect with our church.
      Absolutely true
  • Analyze potential areas for better alignment
    • People walk out of church feeling better than when they came in.
      • Jarad B Houser Unsure
      • Yvonne Graf Absolutely true
      • Kayla Haug Absolutely true
      • Melissa Formenti Absolutely true
    • We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
      • Jarad B Houser Absolutely true
      • Yvonne Graf Absolutely false
      • Kayla Haug Unsure
      • Melissa Formenti Absolutely false
    • We understand our guests and their preferences – where they like to eat and what experiences they are used to.
      • Jarad B Houser Absolutely true
      • Yvonne Graf Unsure
      • Kayla Haug Absolutely true
      • Melissa Formenti Unsure
    • We know the right volunteers are in the right places because guests frequently ask them for prayer.
      • Jarad B Houser Absolutely false
      • Yvonne Graf Unsure
      • Kayla Haug Unsure
      • Melissa Formenti Unsure

Team Average Urgency Score

Participant Votes
0
0
0
0
4
  • Not urgent
  • Hardly urgent
  • Unsure
  • Slightly urgent
  • Absolutely urgent
Hurdles
  • Extroverted Volunteers and the Pastors capacity to train new volunteers,
  • Getting guests through the front door.
  • More leaders are needed. It would be nice to have a leader that oversees the greeters, one that oversees the cafe team, etc. volunteers join a team and get told what to do at first l, but then there is never any check in making sure everyone is on the same or understanding what to do. Our volunteers are not asked if they think any changes need to be made to make the experience better. They would have that insight.
Enablers
  • We seem to be becoming a club instead of a missional church and we need to address this.
  • WE want people to walk in and fell like they are a part of the family. Before they leave for the day, we want them to want to come back.
  • First impressions are huge and make or break a person’s decision to come back.
assessment scores

Get your team ready for Decision Day
after all team members have taken the test.

Let's Debrief