Your church meets the expecation

Your church scored 39%
39%

Needs improvement

Meets expectations

Exceeds expectations

Here's how you scored on your 4 Ps:

  • Place
    61%
  • People
    55%
  • Processes
    56%
  • Program
    61%
# Name Place People Processes Program Avg (%)
1 James F. Gillelan II 25 30 50 50 39
2 Tara Foehner 70 65 70 80 71
3 Nancy Cantrell 70 85 65 65 71
4 KRISTIN DELPH 80 70 65 60 69
5 Shanna Conley 60 30 45 50 46
6 Keith Conley 60 50 40 60 53
Church Average 61 55 56 61 58%

Detailed Report:

Celebrate what you’re doing well
  1. 1. Our parking lots, lobbies, and worship center are at or less than 80% full.
  2. 2. It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
  3. 3. We are intentional about serving high-quality coffee and snacks so that our guests feel valued.


Focus on what needs immediate attention
  1. 1. Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
  2. 2. Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.
  3. 3. Our volunteers invite their friends to join their team.
  • Review current areas of great alignment
    • Our parking lots, lobbies, and worship center are at or less than 80% full.
      Absolutely true
  • Analyze potential areas for better alignment
    • It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
      • James F. Gillelan II Absolutely false
      • Tara Foehner Absolutely true
      • Nancy Cantrell Absolutely true
      • KRISTIN DELPH Absolutely true
      • Shanna Conley Absolutely true
      • Keith Conley Absolutely true
    • We intentionally station volunteers where guests will potentially make decisions.
      • James F. Gillelan II Absolutely false
      • Tara Foehner Absolutely true
      • Nancy Cantrell Unsure
      • KRISTIN DELPH Unsure
      • Shanna Conley Unsure
      • Keith Conley Unsure
    • Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
      • James F. Gillelan II Absolutely false
      • Tara Foehner Unsure
      • Nancy Cantrell Absolutely false
      • KRISTIN DELPH Absolutely true
      • Shanna Conley Unsure
      • Keith Conley Absolutely false
    • The noise level in our building feels exciting but not overpowering.
      • James F. Gillelan II Absolutely false
      • Tara Foehner Unsure
      • Nancy Cantrell Absolutely true
      • KRISTIN DELPH Absolutely true
      • Shanna Conley Absolutely false
      • Keith Conley Absolutely false
  • Celebrate current areas of great alignment
  • Analyze potential areas for better alignment
    • Our volunteers are well-trained and regularly show up on time.
      • James F. Gillelan II Absolutely false
      • Tara Foehner Absolutely true
      • Nancy Cantrell Absolutely true
      • KRISTIN DELPH Absolutely true
      • Shanna Conley Unsure
      • Keith Conley Unsure
    • Our volunteers have caught the vision cast by leadership and are always enthusiastic to serve.
      • James F. Gillelan II Unsure
      • Tara Foehner Unsure
      • Nancy Cantrell Absolutely true
      • KRISTIN DELPH Absolutely true
      • Shanna Conley Absolutely false
      • Keith Conley Absolutely false
    • Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.
      • James F. Gillelan II Unsure
      • Tara Foehner Unsure
      • Nancy Cantrell Absolutely true
      • KRISTIN DELPH Absolutely true
      • Shanna Conley Absolutely false
      • Keith Conley Absolutely true
    • Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
      • James F. Gillelan II Absolutely false
      • Tara Foehner Absolutely true
      • Nancy Cantrell Absolutely true
      • KRISTIN DELPH Absolutely true
      • Shanna Conley Absolutely false
      • Keith Conley Absolutely false
    • Our volunteers invite their friends to join their team.
      • James F. Gillelan II Absolutely false
      • Tara Foehner Unsure
      • Nancy Cantrell Unsure
      • KRISTIN DELPH Unsure
      • Shanna Conley Absolutely false
      • Keith Conley Absolutely true
  • Celebrate current areas of great alignment
  • Analyze potential areas for better alignment
    • Volunteers are always well-informed and never tell me, “I didn’t know.”
      • James F. Gillelan II Unsure
      • Tara Foehner Absolutely true
      • Nancy Cantrell Absolutely true
      • KRISTIN DELPH Absolutely true
      • Shanna Conley Unsure
      • Keith Conley Unsure
    • People interested in volunteering are clear about their next steps and follow through on joining a team.
      • James F. Gillelan II Unsure
      • Tara Foehner Absolutely true
      • Nancy Cantrell Unsure
      • KRISTIN DELPH Absolutely true
      • Shanna Conley Unsure
      • Keith Conley Unsure
    • Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
      • James F. Gillelan II Absolutely true
      • Tara Foehner Absolutely true
      • Nancy Cantrell Absolutely true
      • KRISTIN DELPH Unsure
      • Shanna Conley Unsure
      • Keith Conley Absolutely false
    • Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
      • James F. Gillelan II Absolutely true
      • Tara Foehner Absolutely true
      • Nancy Cantrell Absolutely true
      • KRISTIN DELPH Absolutely true
      • Shanna Conley Absolutely false
      • Keith Conley Absolutely false
    • Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.
      • James F. Gillelan II Absolutely false
      • Tara Foehner Unsure
      • Nancy Cantrell Unsure
      • KRISTIN DELPH Unsure
      • Shanna Conley Unsure
      • Keith Conley Unsure
  • Celebrate current areas of great alignment
  • Analyze potential areas for better alignment
    • People walk out of church feeling better than when they came in.
      • James F. Gillelan II Unsure
      • Tara Foehner Absolutely true
      • Nancy Cantrell Absolutely true
      • KRISTIN DELPH Absolutely true
      • Shanna Conley Unsure
      • Keith Conley Absolutely true
    • We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
      • James F. Gillelan II Unsure
      • Tara Foehner Absolutely true
      • Nancy Cantrell Absolutely true
      • KRISTIN DELPH Absolutely true
      • Shanna Conley Unsure
      • Keith Conley Unsure
    • We understand our guests and their preferences – where they like to eat and what experiences they are used to.
      • James F. Gillelan II Unsure
      • Tara Foehner Absolutely true
      • Nancy Cantrell Unsure
      • KRISTIN DELPH Unsure
      • Shanna Conley Unsure
      • Keith Conley Unsure
    • We know the right volunteers are in the right places because guests frequently ask them for prayer.
      • James F. Gillelan II Unsure
      • Tara Foehner Absolutely true
      • Nancy Cantrell Unsure
      • KRISTIN DELPH Unsure
      • Shanna Conley Unsure
      • Keith Conley Unsure
    • We offer clear next steps to our guests to make it easier for them to connect with our church.
      • James F. Gillelan II Unsure
      • Tara Foehner Absolutely true
      • Nancy Cantrell Absolutely true
      • KRISTIN DELPH Unsure
      • Shanna Conley Unsure
      • Keith Conley Absolutely true

Team Average Urgency Score

Participant Votes
0
0
0
0
6
  • Not urgent
  • Hardly urgent
  • Unsure
  • Slightly urgent
  • Absolutely urgent
Hurdles
  • people and knowing how to do it (Systems)
  • Need more volunteers, clear leadership of each phase, and more education for those in place.
  • Lack of communication.
  • Members have to get involved in the community.
Enablers
  • to best serve our community for the building of the kingdom of God
  • We need to serve those in the community not committed to regular church attendance. Our first impression can mean the difference between returning to our church and being discouraged from attending any church.
  • Being guest ready is a must to help ensure their return.
  • The church family is shrinking!
assessment scores

Get your team ready for Decision Day
after all team members have taken the test.

Let's Debrief