Celebrate what you’re doing well
1. Our parking lots, lobbies, and worship center are at or less than 80% full.
2. The noise level in our building feels exciting but not overpowering.
3. People walk out of church feeling better than when they came in.
Focus on what needs immediate attention
1. Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
2. People interested in volunteering are clear about their next steps and follow through on joining a team.
3. We are intentional about serving high-quality coffee and snacks so that our guests feel valued.