Your church meets the expecation

Your church scored 68%
68%

Needs improvement

Meets expectations

Exceeds expectations

Here's how you scored on your 4 Ps:

  • Place
    81%
  • People
    67%
  • Processes
    65%
  • Program
    70%
# Name Place People Processes Program Avg (%)
1 Jessica Schwent 80 55 65 70 68
2 Chris 90 75 65 75 76
3 Mike Day 75 75 75 60 71
4 Jernigan 80 65 65 70 70
5 Debi Johnson 80 65 55 75 69
Church Average 81 67 65 70 71%

Detailed Report:

Celebrate what you’re doing well
  1. 1. It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
  2. 2. Our parking lots, lobbies, and worship center are at or less than 80% full.
  3. 3. Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.


Focus on what needs immediate attention
  1. 1. We know the right volunteers are in the right places because guests frequently ask them for prayer.
  2. 2. Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
  3. 3. Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
  • Review current areas of great alignment
    • It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
      Absolutely true
    • Our parking lots, lobbies, and worship center are at or less than 80% full.
      Absolutely true
  • Analyze potential areas for better alignment
    • We intentionally station volunteers where guests will potentially make decisions.
      • Jessica Schwent Absolutely true
      • Chris Absolutely true
      • Mike Day Absolutely true
      • Jernigan Unsure
      • Debi Johnson Absolutely true
    • Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
      • Jessica Schwent Absolutely true
      • Chris Unsure
      • Mike Day Absolutely false
      • Jernigan Absolutely true
      • Debi Johnson Unsure
    • The noise level in our building feels exciting but not overpowering.
      • Jessica Schwent Unsure
      • Chris Absolutely true
      • Mike Day Absolutely true
      • Jernigan Absolutely true
      • Debi Johnson Absolutely true
  • Celebrate current areas of great alignment
    • Our volunteers have caught the vision cast by leadership and are always enthusiastic to serve.
      Absolutely true
    • Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
      Unsure
  • Analyze potential areas for better alignment
    • Our volunteers are well-trained and regularly show up on time.
      • Jessica Schwent Unsure
      • Chris Absolutely true
      • Mike Day Absolutely true
      • Jernigan Absolutely true
      • Debi Johnson Absolutely true
    • Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.
      • Jessica Schwent Absolutely true
      • Chris Absolutely true
      • Mike Day Absolutely true
      • Jernigan Unsure
      • Debi Johnson Unsure
    • Our volunteers invite their friends to join their team.
      • Jessica Schwent Absolutely false
      • Chris Absolutely true
      • Mike Day Absolutely true
      • Jernigan Absolutely true
      • Debi Johnson Absolutely true
  • Celebrate current areas of great alignment
    • Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
      Absolutely true
  • Analyze potential areas for better alignment
    • Volunteers are always well-informed and never tell me, “I didn’t know.”
      • Jessica Schwent Unsure
      • Chris Absolutely true
      • Mike Day Unsure
      • Jernigan Unsure
      • Debi Johnson Unsure
    • People interested in volunteering are clear about their next steps and follow through on joining a team.
      • Jessica Schwent Absolutely true
      • Chris Unsure
      • Mike Day Absolutely true
      • Jernigan Absolutely true
      • Debi Johnson Unsure
    • Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
      • Jessica Schwent Unsure
      • Chris Unsure
      • Mike Day Unsure
      • Jernigan Absolutely true
      • Debi Johnson Absolutely true
    • Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.
      • Jessica Schwent Unsure
      • Chris Absolutely true
      • Mike Day Absolutely true
      • Jernigan Absolutely false
      • Debi Johnson Absolutely false
  • Celebrate current areas of great alignment
    • People walk out of church feeling better than when they came in.
      Absolutely true
  • Analyze potential areas for better alignment
    • We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
      • Jessica Schwent Absolutely true
      • Chris Absolutely true
      • Mike Day Absolutely false
      • Jernigan Absolutely true
      • Debi Johnson Absolutely true
    • We understand our guests and their preferences – where they like to eat and what experiences they are used to.
      • Jessica Schwent Absolutely true
      • Chris Absolutely true
      • Mike Day Unsure
      • Jernigan Absolutely true
      • Debi Johnson Unsure
    • We know the right volunteers are in the right places because guests frequently ask them for prayer.
      • Jessica Schwent Absolutely false
      • Chris Unsure
      • Mike Day Unsure
      • Jernigan Unsure
      • Debi Johnson Unsure
    • We offer clear next steps to our guests to make it easier for them to connect with our church.
      • Jessica Schwent Absolutely true
      • Chris Absolutely true
      • Mike Day Absolutely true
      • Jernigan Unsure
      • Debi Johnson Absolutely true

Team Average Urgency Score

Participant Votes
0
0
0
0
5
  • Not urgent
  • Hardly urgent
  • Unsure
  • Slightly urgent
  • Absolutely urgent
Hurdles
  • we are set-up/ tear-down and cannot control the environment some times. We are working on creating a volunteer culture that empowers people to go above and beyond.
  • Volunteers being to task oriented and not people oriented. As a Dream Team Leader, I know that I have to do better.
  • Personally, I lean more toward verbal announcements and handouts about what ministries our church offers vs relying solely on the NS groups as not every person that walks through the doors will go through the NS course. I like having a ministry fair type situation at least once per year if not twice. Some people will not volunteer for something because they don’t feel qualified or good enough HOWEVER if that same person is asked to be on a team or do something it boost that confidence and they will be more likely to say yes..returning to the purpose of building relationship. People like to feel valued :-)
Enablers
  • People decide if they will keep attending within the first 8 minutes
  • I feel like we have a lot of volunteers and we do a good job of making sure that new people are shown the ropes, but I think we need to be intentional about 2nd and 3rd timers as well.
  • Because if people don’t feel welcomed, noticed and engaged they most likely will not return. Our entire focus should be and is to connect guest with people and help to form a heart relationship with God
assessment scores

Get your team ready for Decision Day
after all team members have taken the test.

Let's Debrief