Celebrate what you’re doing well
1. People walk out of church feeling better than when they came in.
2. Our volunteers are well-trained and regularly show up on time.
3. Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
Focus on what needs immediate attention
1. Our parking lots, lobbies, and worship center are at or less than 80% full.
2. Our volunteers invite their friends to join their team.
3. We are intentional about serving high-quality coffee and snacks so that our guests feel valued.