Celebrate what you’re doing well
1. People interested in volunteering are clear about their next steps and follow through on joining a team.
2. Our volunteers invite their friends to join their team.
3. We offer clear next steps to our guests to make it easier for them to connect with our church.
Focus on what needs immediate attention
1. Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
2. It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
3. Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.