Celebrate what you’re doing well
1. Our parking lots, lobbies, and worship center are at or less than 80% full.
2. The noise level in our building feels exciting but not overpowering.
3. Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
Focus on what needs immediate attention
1. Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
2. Our volunteers invite their friends to join their team.
3. Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.