Celebrate what you’re doing well
1. The noise level in our building feels exciting but not overpowering.
2. People walk out of church feeling better than when they came in.
3. Our volunteers invite their friends to join their team.
Focus on what needs immediate attention
1. It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
2. Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
3. Volunteers are always well-informed and never tell me, “I didn’t know.”