Celebrate what you’re doing well
1. People walk out of church feeling better than when they came in.
2. Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
3. Our volunteers have caught the vision cast by leadership and are always enthusiastic to serve.
Focus on what needs immediate attention
1. Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
2. Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.
3. People interested in volunteering are clear about their next steps and follow through on joining a team.