Celebrate what you’re doing well
1. It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
2. Volunteers are always well-informed and never tell me, “I didn’t know.”
3. The noise level in our building feels exciting but not overpowering.
Focus on what needs immediate attention
1. Our parking lots, lobbies, and worship center are at or less than 80% full.
2. Our volunteers are well-trained and regularly show up on time.
3. Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.