Your church meets the expecation

Your church scored 61%
61%

Needs improvement

Meets expectations

Exceeds expectations

Here's how you scored on your 4 Ps:

  • Place
    70%
  • People
    65%
  • Processes
    60%
  • Program
    50%
# Name Place People Processes Program Avg (%)
1 Carolyn Kpea 70 65 60 50 61
Church Average 70 65 60 50 61%

Detailed Report:

Celebrate what you’re doing well
  1. 1. We offer clear next steps to our guests to make it easier for them to connect with our church.
  2. 2. Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
  3. 3. It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.


Focus on what needs immediate attention
  1. 1. Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
  2. 2. Volunteers are always well-informed and never tell me, “I didn’t know.”
  3. 3. We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
  • Review current areas of great alignment
    • It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
      Absolutely true
    • We intentionally station volunteers where guests will potentially make decisions.
      Absolutely true
    • Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
      Absolutely false
    • The noise level in our building feels exciting but not overpowering.
      Absolutely true
    • Our parking lots, lobbies, and worship center are at or less than 80% full.
      Absolutely true
  • Analyze potential areas for better alignment
  • Celebrate current areas of great alignment
    • Our volunteers are well-trained and regularly show up on time.
      Absolutely true
    • Our volunteers have caught the vision cast by leadership and are always enthusiastic to serve.
      Absolutely true
    • Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.
      Unsure
    • Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
      Absolutely true
    • Our volunteers invite their friends to join their team.
      Unsure
  • Analyze potential areas for better alignment
  • Celebrate current areas of great alignment
    • Volunteers are always well-informed and never tell me, “I didn’t know.”
      Absolutely false
    • People interested in volunteering are clear about their next steps and follow through on joining a team.
      Absolutely true
    • Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
      Unsure
    • Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
      Absolutely true
    • Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.
      Unsure
  • Analyze potential areas for better alignment
  • Celebrate current areas of great alignment
    • People walk out of church feeling better than when they came in.
      Absolutely true
    • We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
      Absolutely false
    • We understand our guests and their preferences – where they like to eat and what experiences they are used to.
      Absolutely false
    • We know the right volunteers are in the right places because guests frequently ask them for prayer.
      Absolutely false
    • We offer clear next steps to our guests to make it easier for them to connect with our church.
      Absolutely true
  • Analyze potential areas for better alignment

Team Average Urgency Score

Participant Votes
0
0
0
0
1
  • Not urgent
  • Hardly urgent
  • Unsure
  • Slightly urgent
  • Absolutely urgent
Hurdles
  • We are set-up/tear down church, meeting at our local YMCA, with a small group of dedicated volunteers.
Enablers
  • The biggest reason is that we want all of our guest needs fulfilled so they will more likely feel comfortable and continue to come back.
assessment scores

Get your team ready for Decision Day
after all team members have taken the test.

Let's Debrief