Your church meets the expecation

Your church scored 75%
75%

Needs improvement

Meets expectations

Exceeds expectations

Here's how you scored on your 4 Ps:

  • Place
    65%
  • People
    75%
  • Processes
    80%
  • Program
    80%
# Name Place People Processes Program Avg (%)
1 Mark Shores 65 75 80 80 75
Church Average 65 75 80 80 75%

Detailed Report:

Celebrate what you’re doing well
  1. 1. We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
  2. 2. Our volunteers are well-trained and regularly show up on time.
  3. 3. Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.


Focus on what needs immediate attention
  1. 1. We intentionally station volunteers where guests will potentially make decisions.
  2. 2. Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
  3. 3. Our volunteers invite their friends to join their team.
  • Review current areas of great alignment
    • It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
      Absolutely true
    • We intentionally station volunteers where guests will potentially make decisions.
      Absolutely false
    • Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
      Unsure
    • The noise level in our building feels exciting but not overpowering.
      Absolutely true
    • Our parking lots, lobbies, and worship center are at or less than 80% full.
      Absolutely true
  • Analyze potential areas for better alignment
  • Celebrate current areas of great alignment
    • Our volunteers are well-trained and regularly show up on time.
      Absolutely true
    • Our volunteers have caught the vision cast by leadership and are always enthusiastic to serve.
      Absolutely true
    • Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.
      Absolutely true
    • Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
      Absolutely true
    • Our volunteers invite their friends to join their team.
      Unsure
  • Analyze potential areas for better alignment
  • Celebrate current areas of great alignment
    • Volunteers are always well-informed and never tell me, “I didn’t know.”
      Absolutely true
    • People interested in volunteering are clear about their next steps and follow through on joining a team.
      Absolutely true
    • Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
      Absolutely true
    • Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
      Absolutely true
    • Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.
      Absolutely true
  • Analyze potential areas for better alignment
  • Celebrate current areas of great alignment
    • People walk out of church feeling better than when they came in.
      Absolutely true
    • We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
      Absolutely true
    • We understand our guests and their preferences – where they like to eat and what experiences they are used to.
      Absolutely true
    • We know the right volunteers are in the right places because guests frequently ask them for prayer.
      Absolutely true
    • We offer clear next steps to our guests to make it easier for them to connect with our church.
      Absolutely true
  • Analyze potential areas for better alignment

Team Average Urgency Score

Participant Votes
0
0
0
0
1
  • Not urgent
  • Hardly urgent
  • Unsure
  • Slightly urgent
  • Absolutely urgent
Hurdles
  • the idea/attitude that we need to take guests’ needs to the next level
Enablers
  • guest retention
assessment scores

Get your team ready for Decision Day
after all team members have taken the test.

Let's Debrief