Celebrate what you’re doing well
1. People walk out of church feeling better than when they came in.
2. Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.
3. Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
Focus on what needs immediate attention
1. We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
2. Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.
3. Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.