Celebrate what you’re doing well
1. Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.
2. Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
3. We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
Focus on what needs immediate attention
1. Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
2. Our volunteers invite their friends to join their team.
3. We intentionally station volunteers where guests will potentially make decisions.