Celebrate what you’re doing well
1. Our parking lots, lobbies, and worship center are at or less than 80% full.
2. Volunteers are always well-informed and never tell me, “I didn’t know.”
3. The noise level in our building feels exciting but not overpowering.
Focus on what needs immediate attention
1. We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
2. Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
3. Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.