Celebrate what you’re doing well
1. Volunteers are always well-informed and never tell me, “I didn’t know.”
2. Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
3. We offer clear next steps to our guests to make it easier for them to connect with our church.
Focus on what needs immediate attention
1. Our volunteers have caught the vision cast by leadership and are always enthusiastic to serve.
2. Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
3. Our volunteers are well-trained and regularly show up on time.