Celebrate what you’re doing well
1. It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
2. We know the right volunteers are in the right places because guests frequently ask them for prayer.
3. We intentionally station volunteers where guests will potentially make decisions.
Focus on what needs immediate attention
1. Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
2. Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
3. Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.