Celebrate what you’re doing well
1. Our parking lots, lobbies, and worship center are at or less than 80% full.
2. Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
3. We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
Focus on what needs immediate attention
1. People interested in volunteering are clear about their next steps and follow through on joining a team.
2. Volunteers are always well-informed and never tell me, “I didn’t know.”
3. Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.