Your church meets the expecation

Your church scored 58%
58%

Needs improvement

Meets expectations

Exceeds expectations

Here's how you scored on your 4 Ps:

  • Place
    73%
  • People
    72%
  • Processes
    65%
  • Program
    62%
# Name Place People Processes Program Avg (%)
1 Wade Apel 70 65 55 40 58
2 Diane 70 65 35 45 54
3 Tisha 85 70 65 65 71
4 Crystal 50 75 60 55 60
5 Lucy 90 95 75 75 84
6 Judy Anderson 75 65 60 60 65
7 Abby 60 90 80 75 76
8 Chris Carron 50 50 50 45 49
9 Alan 90 65 85 75 79
10 George Bueultmann 65 60 60 65 63
11 Vivian 95 95 90 90 93
12 wadeeapel@gmail.com 60 55 65 50 58
13 Gailinton 95 80 65 65 76
Church Average 73 72 65 62 68%

Detailed Report:

Celebrate what you’re doing well
  1. 1. People walk out of church feeling better than when they came in.
  2. 2. We intentionally station volunteers where guests will potentially make decisions.
  3. 3. Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.


Focus on what needs immediate attention
  1. 1. We know the right volunteers are in the right places because guests frequently ask them for prayer.
  2. 2. We understand our guests and their preferences – where they like to eat and what experiences they are used to.
  3. 3. Our volunteers invite their friends to join their team.
  • Review current areas of great alignment
  • Analyze potential areas for better alignment
    • It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
      • Wade Apel Unsure
      • Diane Absolutely false
      • Tisha Absolutely true
      • Crystal Absolutely true
      • Lucy Absolutely true
      • Judy Anderson Absolutely true
      • Abby Absolutely true
      • Chris Carron Absolutely false
      • Alan Absolutely true
      • George Bueultmann Absolutely true
      • Vivian Absolutely true
      • wadeeapel@gmail.com Absolutely true
      • Gailinton Absolutely true
    • We intentionally station volunteers where guests will potentially make decisions.
      • Wade Apel Unsure
      • Diane Absolutely true
      • Tisha Absolutely true
      • Crystal Absolutely true
      • Lucy Absolutely true
      • Judy Anderson Absolutely true
      • Abby Absolutely true
      • Chris Carron Absolutely true
      • Alan Absolutely true
      • George Bueultmann Absolutely true
      • Vivian Absolutely true
      • wadeeapel@gmail.com Absolutely true
      • Gailinton Absolutely true
    • Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
      • Wade Apel Absolutely true
      • Diane Absolutely true
      • Tisha Absolutely true
      • Crystal Absolutely false
      • Lucy Absolutely true
      • Judy Anderson Absolutely true
      • Abby Absolutely false
      • Chris Carron Absolutely false
      • Alan Absolutely true
      • George Bueultmann Unsure
      • Vivian Absolutely true
      • wadeeapel@gmail.com Absolutely false
      • Gailinton Absolutely true
    • The noise level in our building feels exciting but not overpowering.
      • Wade Apel Absolutely true
      • Diane Absolutely true
      • Tisha Absolutely true
      • Crystal Unsure
      • Lucy Absolutely true
      • Judy Anderson Absolutely true
      • Abby Absolutely true
      • Chris Carron Absolutely false
      • Alan Absolutely true
      • George Bueultmann Absolutely true
      • Vivian Absolutely true
      • wadeeapel@gmail.com Absolutely true
      • Gailinton Absolutely true
    • Our parking lots, lobbies, and worship center are at or less than 80% full.
      • Wade Apel Absolutely true
      • Diane Absolutely true
      • Tisha Absolutely true
      • Crystal Absolutely false
      • Lucy Absolutely true
      • Judy Anderson Absolutely true
      • Abby Unsure
      • Chris Carron Absolutely true
      • Alan Absolutely true
      • George Bueultmann Absolutely false
      • Vivian Absolutely true
      • wadeeapel@gmail.com Absolutely false
      • Gailinton Absolutely true
  • Celebrate current areas of great alignment
  • Analyze potential areas for better alignment
    • Our volunteers are well-trained and regularly show up on time.
      • Wade Apel Unsure
      • Diane Absolutely true
      • Tisha Absolutely true
      • Crystal Absolutely true
      • Lucy Absolutely true
      • Judy Anderson Absolutely true
      • Abby Absolutely true
      • Chris Carron Unsure
      • Alan Absolutely true
      • George Bueultmann Absolutely true
      • Vivian Absolutely true
      • wadeeapel@gmail.com Absolutely true
      • Gailinton Absolutely true
    • Our volunteers have caught the vision cast by leadership and are always enthusiastic to serve.
      • Wade Apel Unsure
      • Diane Absolutely true
      • Tisha Absolutely true
      • Crystal Absolutely true
      • Lucy Absolutely true
      • Judy Anderson Unsure
      • Abby Absolutely true
      • Chris Carron Unsure
      • Alan Unsure
      • George Bueultmann Absolutely true
      • Vivian Absolutely true
      • wadeeapel@gmail.com Absolutely true
      • Gailinton Absolutely true
    • Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.
      • Wade Apel Absolutely true
      • Diane Absolutely true
      • Tisha Absolutely true
      • Crystal Absolutely true
      • Lucy Absolutely true
      • Judy Anderson Absolutely true
      • Abby Absolutely true
      • Chris Carron Absolutely true
      • Alan Unsure
      • George Bueultmann Absolutely true
      • Vivian Absolutely true
      • wadeeapel@gmail.com Absolutely true
      • Gailinton Absolutely true
    • Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
      • Wade Apel Absolutely true
      • Diane Absolutely true
      • Tisha Unsure
      • Crystal Absolutely true
      • Lucy Absolutely true
      • Judy Anderson Absolutely true
      • Abby Absolutely true
      • Chris Carron Unsure
      • Alan Absolutely true
      • George Bueultmann Absolutely false
      • Vivian Absolutely true
      • wadeeapel@gmail.com Absolutely false
      • Gailinton Absolutely false
    • Our volunteers invite their friends to join their team.
      • Wade Apel Unsure
      • Diane Absolutely false
      • Tisha Unsure
      • Crystal Absolutely true
      • Lucy Absolutely true
      • Judy Anderson Unsure
      • Abby Absolutely true
      • Chris Carron Absolutely false
      • Alan Unsure
      • George Bueultmann Unsure
      • Vivian Absolutely true
      • wadeeapel@gmail.com Absolutely false
      • Gailinton Absolutely true
  • Celebrate current areas of great alignment
  • Analyze potential areas for better alignment
    • Volunteers are always well-informed and never tell me, “I didn’t know.”
      • Wade Apel Unsure
      • Diane Absolutely false
      • Tisha Unsure
      • Crystal Unsure
      • Lucy Absolutely true
      • Judy Anderson Unsure
      • Abby Unsure
      • Chris Carron Absolutely true
      • Alan Absolutely true
      • George Bueultmann Unsure
      • Vivian Absolutely true
      • wadeeapel@gmail.com Unsure
      • Gailinton Absolutely false
    • People interested in volunteering are clear about their next steps and follow through on joining a team.
      • Wade Apel Absolutely false
      • Diane Absolutely false
      • Tisha Unsure
      • Crystal Absolutely true
      • Lucy Absolutely true
      • Judy Anderson Unsure
      • Abby Absolutely true
      • Chris Carron Absolutely true
      • Alan Absolutely true
      • George Bueultmann Absolutely true
      • Vivian Absolutely true
      • wadeeapel@gmail.com Absolutely true
      • Gailinton Absolutely true
    • Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
      • Wade Apel Unsure
      • Diane Unsure
      • Tisha Absolutely true
      • Crystal Absolutely true
      • Lucy Absolutely false
      • Judy Anderson Unsure
      • Abby Absolutely true
      • Chris Carron Absolutely false
      • Alan Absolutely true
      • George Bueultmann Absolutely true
      • Vivian Absolutely true
      • wadeeapel@gmail.com Absolutely true
      • Gailinton Absolutely true
    • Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
      • Wade Apel Absolutely true
      • Diane Unsure
      • Tisha Absolutely true
      • Crystal Absolutely true
      • Lucy Absolutely true
      • Judy Anderson Absolutely true
      • Abby Absolutely true
      • Chris Carron Unsure
      • Alan Absolutely true
      • George Bueultmann Unsure
      • Vivian Absolutely true
      • wadeeapel@gmail.com Unsure
      • Gailinton Absolutely true
    • Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.
      • Wade Apel Absolutely true
      • Diane Absolutely false
      • Tisha Absolutely true
      • Crystal Absolutely false
      • Lucy Unsure
      • Judy Anderson Absolutely true
      • Abby Absolutely true
      • Chris Carron Absolutely false
      • Alan Unsure
      • George Bueultmann Unsure
      • Vivian Absolutely true
      • wadeeapel@gmail.com Absolutely true
      • Gailinton Unsure
  • Celebrate current areas of great alignment
  • Analyze potential areas for better alignment
    • People walk out of church feeling better than when they came in.
      • Wade Apel Unsure
      • Diane Absolutely true
      • Tisha Absolutely true
      • Crystal Absolutely true
      • Lucy Absolutely true
      • Judy Anderson Absolutely true
      • Abby Absolutely true
      • Chris Carron Absolutely true
      • Alan Absolutely true
      • George Bueultmann Absolutely true
      • Vivian Absolutely true
      • wadeeapel@gmail.com Absolutely true
      • Gailinton Absolutely true
    • We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
      • Wade Apel Unsure
      • Diane Absolutely true
      • Tisha Absolutely true
      • Crystal Absolutely false
      • Lucy Absolutely true
      • Judy Anderson Absolutely true
      • Abby Absolutely true
      • Chris Carron Absolutely true
      • Alan Absolutely true
      • George Bueultmann Absolutely true
      • Vivian Absolutely true
      • wadeeapel@gmail.com Absolutely false
      • Gailinton Absolutely true
    • We understand our guests and their preferences – where they like to eat and what experiences they are used to.
      • Wade Apel Unsure
      • Diane Absolutely false
      • Tisha Unsure
      • Crystal Absolutely false
      • Lucy Absolutely true
      • Judy Anderson Unsure
      • Abby Unsure
      • Chris Carron Absolutely false
      • Alan Unsure
      • George Bueultmann Unsure
      • Vivian Absolutely true
      • wadeeapel@gmail.com Absolutely false
      • Gailinton Absolutely false
    • We know the right volunteers are in the right places because guests frequently ask them for prayer.
      • Wade Apel Absolutely false
      • Diane Absolutely false
      • Tisha Unsure
      • Crystal Unsure
      • Lucy Unsure
      • Judy Anderson Absolutely false
      • Abby Unsure
      • Chris Carron Absolutely false
      • Alan Unsure
      • George Bueultmann Unsure
      • Vivian Absolutely true
      • wadeeapel@gmail.com Absolutely false
      • Gailinton Unsure
    • We offer clear next steps to our guests to make it easier for them to connect with our church.
      • Wade Apel Absolutely false
      • Diane Absolutely false
      • Tisha Unsure
      • Crystal Absolutely true
      • Lucy Absolutely true
      • Judy Anderson Absolutely true
      • Abby Absolutely true
      • Chris Carron Absolutely false
      • Alan Absolutely true
      • George Bueultmann Absolutely true
      • Vivian Absolutely true
      • wadeeapel@gmail.com Absolutely true
      • Gailinton Absolutely true

Team Average Urgency Score

Participant Votes
0
0
2
6
5
  • Not urgent
  • Hardly urgent
  • Unsure
  • Slightly urgent
  • Absolutely urgent
Hurdles
  • Nothing. Just starting.
  • COVID has disorganized us – for the moment.
  • Not sure.
  • Covid and guest confront level
  • We’re a small church where everyone knows each other so it could be difficult for new members to fit in
  • Small church with limited volunteers who are volunteering for several things
  • We have great room for improvement of our communications, including street signage, campus and building signage, as well as regular digital communication to our community. We need more and better ways to reach the people who don’t already know where to go, and the people who don’t already follow our website and social media.
  • having a bigger pool to choose from for volunteers
  • Few young families to identify with
  • Low attendance due to the fear of the covid epidemic
  • Right now, having a diverse group of volunteers so we don’t burn out the few people serving.
  • Human nature! It is easier to connect with those you know rather than those you do not!
Enablers
  • We are missing out on opportunities to connect with our neighbors.
  • People are searching for meaningful connections.
  • To make it more inviting upon arrival. I know once covid happened, things just didn’t seem as inviting as before. Hoping this changes someday soon.
  • We want to bring new people in and expand our community
  • Need to grow the church. The Covid pandemic decreased volunteers in several areas and many individuals are still hesitant to volunteer
  • I have two reasons. 1) We have just added multiple new outdoor opportunities including the picnic shelter and trail. We want to welcome the community to use them. 2) Coming out of the pandemic, we want people to know we’re here and ready to greet them and give them a place to encounter people again.
  • The biggest reason is if people return/seek to worship post Covid
  • Need young families
  • We have more people using our building
  • To be more welcoming for guests.
  • Offer a place for people to connect with God.
assessment scores

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after all team members have taken the test.

Let's Debrief