Celebrate what you’re doing well
1. We offer clear next steps to our guests to make it easier for them to connect with our church.
2. We know the right volunteers are in the right places because guests frequently ask them for prayer.
3. People walk out of church feeling better than when they came in.
Focus on what needs immediate attention
1. It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
2. Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
3. People interested in volunteering are clear about their next steps and follow through on joining a team.