Celebrate what you’re doing well
1. Our volunteers have caught the vision cast by leadership and are always enthusiastic to serve.
2. Our volunteers are well-trained and regularly show up on time.
3. Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
Focus on what needs immediate attention
1. Our volunteers invite their friends to join their team.
2. Volunteers are always well-informed and never tell me, “I didn’t know.”
3. It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.