Celebrate what you’re doing well
1. We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
2. People walk out of church feeling better than when they came in.
3. Our volunteers are well-trained and regularly show up on time.
Focus on what needs immediate attention
1. Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
2. We know the right volunteers are in the right places because guests frequently ask them for prayer.
3. Our volunteers have caught the vision cast by leadership and are always enthusiastic to serve.