Celebrate what you’re doing well
1. We offer clear next steps to our guests to make it easier for them to connect with our church.
2. We intentionally station volunteers where guests will potentially make decisions.
3. The noise level in our building feels exciting but not overpowering.
Focus on what needs immediate attention
1. Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
2. We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
3. Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.