Celebrate what you’re doing well
1. Our volunteers are well-trained and regularly show up on time.
2. Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
3. We offer clear next steps to our guests to make it easier for them to connect with our church.
Focus on what needs immediate attention
1. We know the right volunteers are in the right places because guests frequently ask them for prayer.
2. Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
3. Our volunteers invite their friends to join their team.