Your church meets the expecation

Your church scored 35%
35%

Needs improvement

Meets expectations

Exceeds expectations

Here's how you scored on your 4 Ps:

  • Place
    66%
  • People
    51%
  • Processes
    53%
  • Program
    51%
# Name Place People Processes Program Avg (%)
1 Paul Sims 40 45 35 20 35
2 DeAndre Coulter 60 25 35 40 40
3 Lakeshia Boyd 50 40 55 45 48
4 Rev. Clifton Marvel 70 45 45 35 49
5 Latonya Coleman 60 40 55 50 51
6 Eric Nelson 95 90 80 90 89
7 Trustee Jewel Smith 80 70 60 55 66
8 Deaconess Shirley Underwood 70 50 55 70 61
Church Average 66 51 53 51 55%

Detailed Report:

Celebrate what you’re doing well
  1. 1. It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
  2. 2. We intentionally station volunteers where guests will potentially make decisions.
  3. 3. The noise level in our building feels exciting but not overpowering.


Focus on what needs immediate attention
  1. 1. Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
  2. 2. We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
  3. 3. Our parking lots, lobbies, and worship center are at or less than 80% full.
  • Review current areas of great alignment
    • It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
      Absolutely true
  • Analyze potential areas for better alignment
    • We intentionally station volunteers where guests will potentially make decisions.
      • Paul Sims Absolutely true
      • DeAndre Coulter Absolutely true
      • Lakeshia Boyd Absolutely true
      • Rev. Clifton Marvel Absolutely true
      • Latonya Coleman Absolutely false
      • Eric Nelson Absolutely true
      • Trustee Jewel Smith Absolutely true
      • Deaconess Shirley Underwood Absolutely true
    • Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
      • Paul Sims Absolutely false
      • DeAndre Coulter Absolutely false
      • Lakeshia Boyd Absolutely false
      • Rev. Clifton Marvel Absolutely true
      • Latonya Coleman Absolutely true
      • Eric Nelson Absolutely true
      • Trustee Jewel Smith Unsure
      • Deaconess Shirley Underwood Absolutely true
    • The noise level in our building feels exciting but not overpowering.
      • Paul Sims Absolutely false
      • DeAndre Coulter Absolutely true
      • Lakeshia Boyd Absolutely true
      • Rev. Clifton Marvel Absolutely true
      • Latonya Coleman Absolutely true
      • Eric Nelson Absolutely true
      • Trustee Jewel Smith Absolutely true
      • Deaconess Shirley Underwood Unsure
    • Our parking lots, lobbies, and worship center are at or less than 80% full.
      • Paul Sims Absolutely false
      • DeAndre Coulter Absolutely false
      • Lakeshia Boyd Absolutely false
      • Rev. Clifton Marvel Absolutely false
      • Latonya Coleman Absolutely false
      • Eric Nelson Absolutely true
      • Trustee Jewel Smith Absolutely true
      • Deaconess Shirley Underwood Absolutely true
  • Celebrate current areas of great alignment
  • Analyze potential areas for better alignment
    • Our volunteers are well-trained and regularly show up on time.
      • Paul Sims Unsure
      • DeAndre Coulter Absolutely false
      • Lakeshia Boyd Unsure
      • Rev. Clifton Marvel Absolutely true
      • Latonya Coleman Absolutely false
      • Eric Nelson Absolutely true
      • Trustee Jewel Smith Absolutely true
      • Deaconess Shirley Underwood Unsure
    • Our volunteers have caught the vision cast by leadership and are always enthusiastic to serve.
      • Paul Sims Unsure
      • DeAndre Coulter Absolutely false
      • Lakeshia Boyd Absolutely false
      • Rev. Clifton Marvel Absolutely false
      • Latonya Coleman Absolutely true
      • Eric Nelson Absolutely true
      • Trustee Jewel Smith Absolutely true
      • Deaconess Shirley Underwood Unsure
    • Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.
      • Paul Sims Absolutely true
      • DeAndre Coulter Absolutely false
      • Lakeshia Boyd Unsure
      • Rev. Clifton Marvel Absolutely false
      • Latonya Coleman Absolutely false
      • Eric Nelson Absolutely true
      • Trustee Jewel Smith Absolutely true
      • Deaconess Shirley Underwood Absolutely true
    • Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
      • Paul Sims Absolutely false
      • DeAndre Coulter Absolutely false
      • Lakeshia Boyd Absolutely false
      • Rev. Clifton Marvel Absolutely false
      • Latonya Coleman Absolutely false
      • Eric Nelson Absolutely true
      • Trustee Jewel Smith Unsure
      • Deaconess Shirley Underwood Unsure
    • Our volunteers invite their friends to join their team.
      • Paul Sims Absolutely false
      • DeAndre Coulter Absolutely false
      • Lakeshia Boyd Unsure
      • Rev. Clifton Marvel Absolutely true
      • Latonya Coleman Unsure
      • Eric Nelson Unsure
      • Trustee Jewel Smith Unsure
      • Deaconess Shirley Underwood Absolutely false
  • Celebrate current areas of great alignment
  • Analyze potential areas for better alignment
    • Volunteers are always well-informed and never tell me, “I didn’t know.”
      • Paul Sims Absolutely false
      • DeAndre Coulter Absolutely false
      • Lakeshia Boyd Unsure
      • Rev. Clifton Marvel Absolutely true
      • Latonya Coleman Absolutely false
      • Eric Nelson Absolutely true
      • Trustee Jewel Smith Absolutely true
      • Deaconess Shirley Underwood Absolutely false
    • People interested in volunteering are clear about their next steps and follow through on joining a team.
      • Paul Sims Unsure
      • DeAndre Coulter Absolutely false
      • Lakeshia Boyd Absolutely true
      • Rev. Clifton Marvel Absolutely true
      • Latonya Coleman Absolutely true
      • Eric Nelson Absolutely true
      • Trustee Jewel Smith Absolutely true
      • Deaconess Shirley Underwood Unsure
    • Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
      • Paul Sims Absolutely true
      • DeAndre Coulter Absolutely false
      • Lakeshia Boyd Unsure
      • Rev. Clifton Marvel Absolutely false
      • Latonya Coleman Absolutely true
      • Eric Nelson Unsure
      • Trustee Jewel Smith Absolutely true
      • Deaconess Shirley Underwood Unsure
    • Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
      • Paul Sims Absolutely false
      • DeAndre Coulter Absolutely false
      • Lakeshia Boyd Unsure
      • Rev. Clifton Marvel Absolutely false
      • Latonya Coleman Unsure
      • Eric Nelson Unsure
      • Trustee Jewel Smith Absolutely false
      • Deaconess Shirley Underwood Absolutely true
    • Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.
      • Paul Sims Unsure
      • DeAndre Coulter Absolutely true
      • Lakeshia Boyd Unsure
      • Rev. Clifton Marvel Absolutely false
      • Latonya Coleman Unsure
      • Eric Nelson Absolutely true
      • Trustee Jewel Smith Absolutely true
      • Deaconess Shirley Underwood Absolutely true
  • Celebrate current areas of great alignment
  • Analyze potential areas for better alignment
    • People walk out of church feeling better than when they came in.
      • Paul Sims Unsure
      • DeAndre Coulter Absolutely false
      • Lakeshia Boyd Absolutely false
      • Rev. Clifton Marvel Absolutely false
      • Latonya Coleman Absolutely true
      • Eric Nelson Absolutely true
      • Trustee Jewel Smith Absolutely true
      • Deaconess Shirley Underwood Absolutely true
    • We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
      • Paul Sims Absolutely false
      • DeAndre Coulter Absolutely false
      • Lakeshia Boyd Unsure
      • Rev. Clifton Marvel Absolutely false
      • Latonya Coleman Absolutely false
      • Eric Nelson Unsure
      • Trustee Jewel Smith Absolutely false
      • Deaconess Shirley Underwood Absolutely true
    • We understand our guests and their preferences – where they like to eat and what experiences they are used to.
      • Paul Sims Unsure
      • DeAndre Coulter Absolutely true
      • Lakeshia Boyd Unsure
      • Rev. Clifton Marvel Absolutely false
      • Latonya Coleman Absolutely false
      • Eric Nelson Absolutely true
      • Trustee Jewel Smith Unsure
      • Deaconess Shirley Underwood Absolutely true
    • We know the right volunteers are in the right places because guests frequently ask them for prayer.
      • Paul Sims Absolutely false
      • DeAndre Coulter Unsure
      • Lakeshia Boyd Unsure
      • Rev. Clifton Marvel Absolutely false
      • Latonya Coleman Unsure
      • Eric Nelson Absolutely true
      • Trustee Jewel Smith Unsure
      • Deaconess Shirley Underwood Unsure
    • We offer clear next steps to our guests to make it easier for them to connect with our church.
      • Paul Sims Absolutely false
      • DeAndre Coulter Absolutely false
      • Lakeshia Boyd Absolutely true
      • Rev. Clifton Marvel Absolutely true
      • Latonya Coleman Absolutely true
      • Eric Nelson Absolutely true
      • Trustee Jewel Smith Absolutely true
      • Deaconess Shirley Underwood Absolutely true

Team Average Urgency Score

Participant Votes
0
1
0
1
6
  • Not urgent
  • Hardly urgent
  • Unsure
  • Slightly urgent
  • Absolutely urgent
Hurdles
  • Traditions
  • They’re Unorganized & Try To Figure Things Out As If This Isn’t An Every Sunday Routine. If The Church As A While Isn’t Prepared How Can We Serve Our Guest?
  • Obedience
  • Cooperation and optimism
  • We must let go of tradition. We must seek a younger target audience. We must use the talents of our members to their fullest extent.
  • Having people that truly want to work.
Enablers
  • Engagement
  • To Ensure Every Guest Feel Comfortable & Would Hopefully Come Back & Bring Others.
  • To increase membership
  • It’s necessary
  • We want all guests to feel comfortable and welcome. We want them to eagerly consider being a part of the St. Michael family.
  • We do not want to lose the members we have and we want attract new members.
assessment scores

Get your team ready for Decision Day
after all team members have taken the test.

Let's Debrief