Celebrate what you’re doing well
1. We intentionally station volunteers where guests will potentially make decisions.
2. The noise level in our building feels exciting but not overpowering.
3. Our parking lots, lobbies, and worship center are at or less than 80% full.
Focus on what needs immediate attention
1. We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
2. Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
3. Our volunteers are well-trained and regularly show up on time.