Celebrate what you’re doing well
1. People walk out of church feeling better than when they came in.
2. Our parking lots, lobbies, and worship center are at or less than 80% full.
3. We understand our guests and their preferences – where they like to eat and what experiences they are used to.
Focus on what needs immediate attention
1. Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.
2. Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
3. Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.