Celebrate what you’re doing well
1. People walk out of church feeling better than when they came in.
2. Our parking lots, lobbies, and worship center are at or less than 80% full.
3. We offer clear next steps to our guests to make it easier for them to connect with our church.
Focus on what needs immediate attention
1. Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
2. We intentionally station volunteers where guests will potentially make decisions.
3. Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.