Your church meets the expecation

Your church scored 70%
70%

Needs improvement

Meets expectations

Exceeds expectations

Here's how you scored on your 4 Ps:

  • Place
    62%
  • People
    55%
  • Processes
    65%
  • Program
    62%
# Name Place People Processes Program Avg (%)
1 Brett Parks 75 55 85 65 70
2 Morgan Anderson 65 65 70 70 68
3 Adam Conner 45 45 40 50 45
Church Average 62 55 65 62 61%

Detailed Report:

Celebrate what you’re doing well
  1. 1. We offer clear next steps to our guests to make it easier for them to connect with our church.
  2. 2. We intentionally station volunteers where guests will potentially make decisions.
  3. 3. People walk out of church feeling better than when they came in.


Focus on what needs immediate attention
  1. 1. Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
  2. 2. We know the right volunteers are in the right places because guests frequently ask them for prayer.
  3. 3. Our volunteers invite their friends to join their team.
  • Review current areas of great alignment
    • We intentionally station volunteers where guests will potentially make decisions.
      Absolutely true
  • Analyze potential areas for better alignment
    • It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
      • Brett Parks Absolutely true
      • Morgan Anderson Absolutely true
      • Adam Conner Unsure
    • Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
      • Brett Parks Unsure
      • Morgan Anderson Absolutely false
      • Adam Conner Absolutely false
    • The noise level in our building feels exciting but not overpowering.
      • Brett Parks Absolutely true
      • Morgan Anderson Absolutely true
      • Adam Conner Unsure
    • Our parking lots, lobbies, and worship center are at or less than 80% full.
      • Brett Parks Absolutely true
      • Morgan Anderson Unsure
      • Adam Conner Absolutely false
  • Celebrate current areas of great alignment
    • Our volunteers have caught the vision cast by leadership and are always enthusiastic to serve.
      Unsure
    • Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.
      Absolutely true
  • Analyze potential areas for better alignment
    • Our volunteers are well-trained and regularly show up on time.
      • Brett Parks Absolutely true
      • Morgan Anderson Absolutely true
      • Adam Conner Absolutely false
    • Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
      • Brett Parks Absolutely false
      • Morgan Anderson Absolutely true
      • Adam Conner Unsure
    • Our volunteers invite their friends to join their team.
      • Brett Parks Unsure
      • Morgan Anderson Unsure
      • Adam Conner Absolutely false
  • Celebrate current areas of great alignment
    • Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.
      Absolutely true
  • Analyze potential areas for better alignment
    • Volunteers are always well-informed and never tell me, “I didn’t know.”
      • Brett Parks Absolutely true
      • Morgan Anderson Absolutely true
      • Adam Conner Unsure
    • People interested in volunteering are clear about their next steps and follow through on joining a team.
      • Brett Parks Absolutely true
      • Morgan Anderson Absolutely false
      • Adam Conner Absolutely false
    • Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
      • Brett Parks Absolutely true
      • Morgan Anderson Unsure
      • Adam Conner Absolutely false
    • Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
      • Brett Parks Absolutely true
      • Morgan Anderson Absolutely true
      • Adam Conner Absolutely false
  • Celebrate current areas of great alignment
    • People walk out of church feeling better than when they came in.
      Absolutely true
    • We offer clear next steps to our guests to make it easier for them to connect with our church.
      Absolutely true
  • Analyze potential areas for better alignment
    • We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
      • Brett Parks Absolutely true
      • Morgan Anderson Unsure
      • Adam Conner Absolutely false
    • We understand our guests and their preferences – where they like to eat and what experiences they are used to.
      • Brett Parks Unsure
      • Morgan Anderson Absolutely true
      • Adam Conner Unsure
    • We know the right volunteers are in the right places because guests frequently ask them for prayer.
      • Brett Parks Absolutely false
      • Morgan Anderson Unsure
      • Adam Conner Absolutely false

Team Average Urgency Score

Participant Votes
0
0
0
1
2
  • Not urgent
  • Hardly urgent
  • Unsure
  • Slightly urgent
  • Absolutely urgent
Hurdles
  • Wider volunteer base who gets the vision for that ministry
  • I think we can improve how we gain volunteers and set up a clear path for them to volunteer and receive training.
  • Time and change
Enablers
  • Helps retain all of the guests who have been checking us out
  • We want our church to represent Christ and the gospel well. Hospitality is a big part of that.
  • Reach the lost
assessment scores

Get your team ready for Decision Day
after all team members have taken the test.

Let's Debrief