Wittmann John-1052 – Guest Ready Church

Your church scored 44%

44%

Needs improvement

Meets expectations

Exceeds expectations

Here's how you scored on your 4 Ps:

Place

45%
People

55%
Processes

35%
Program

40%

#	Name	Place	People	Processes	Program	Avg (%)
1	Wittmann John	45	55	35	40	44
	Church Average	45	55	35	40	44%

Detailed Report:

Celebrate what you’re doing well

1. Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.
2. The noise level in our building feels exciting but not overpowering.
3. Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.

Focus on what needs immediate attention

1. Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
2. Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.
3. Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.

Review current areas of great alignment
- It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
  
  Unsure
- We intentionally station volunteers where guests will potentially make decisions.
  
  Absolutely false
- Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
  
  Absolutely false
- The noise level in our building feels exciting but not overpowering.
  
  Absolutely true
- Our parking lots, lobbies, and worship center are at or less than 80% full.
  
  Absolutely true

Analyze potential areas for better alignment

Celebrate current areas of great alignment
- Our volunteers are well-trained and regularly show up on time.
  
  Absolutely false
- Our volunteers have caught the vision cast by leadership and are always enthusiastic to serve.
  
  Absolutely false
- Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.
  
  Absolutely true
- Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
  
  Absolutely true
- Our volunteers invite their friends to join their team.
  
  Unsure

Analyze potential areas for better alignment

Celebrate current areas of great alignment
- Volunteers are always well-informed and never tell me, “I didn’t know.”
  
  Absolutely false
- People interested in volunteering are clear about their next steps and follow through on joining a team.
  
  Absolutely false
- Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
  
  Absolutely false
- Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
  
  Absolutely true
- Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.
  
  Absolutely false

Analyze potential areas for better alignment

Celebrate current areas of great alignment
- People walk out of church feeling better than when they came in.
  
  Unsure
- We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
  
  Absolutely false
- We understand our guests and their preferences – where they like to eat and what experiences they are used to.
  
  Unsure
- We know the right volunteers are in the right places because guests frequently ask them for prayer.
  
  Unsure
- We offer clear next steps to our guests to make it easier for them to connect with our church.
  
  Absolutely false

Analyze potential areas for better alignment

Team Average Urgency Score

Participant Votes

0

0

0

0

1

Not urgent
Hardly urgent
Unsure
Slightly urgent
Absolutely urgent

Hurdles

Volunteers and funds

Enablers

In our culture people need to feel welcome and wanted. That won’t happen if they come in an have no response from the church.

assessment scores

Get your team ready for Decision Day
after all team members have taken the test.