Celebrate what you’re doing well
1. We know the right volunteers are in the right places because guests frequently ask them for prayer.
2. We understand our guests and their preferences – where they like to eat and what experiences they are used to.
3. We intentionally station volunteers where guests will potentially make decisions.
Focus on what needs immediate attention
1. Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
2. Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
3. We offer clear next steps to our guests to make it easier for them to connect with our church.