Celebrate what you’re doing well
1. Volunteers are always well-informed and never tell me, “I didn’t know.”
2. The noise level in our building feels exciting but not overpowering.
3. People walk out of church feeling better than when they came in.
Focus on what needs immediate attention
1. We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
2. Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
3. People interested in volunteering are clear about their next steps and follow through on joining a team.