Celebrate what you’re doing well
1. People walk out of church feeling better than when they came in.
2. Our volunteers are well-trained and regularly show up on time.
3. We offer clear next steps to our guests to make it easier for them to connect with our church.
Focus on what needs immediate attention
1. It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
2. We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
3. Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.