Your church meets the expecation

Your church scored 61%
61%

Needs improvement

Meets expectations

Exceeds expectations

Here's how you scored on your 4 Ps:

  • Place
    78%
  • People
    66%
  • Processes
    69%
  • Program
    65%
# Name Place People Processes Program Avg (%)
1 Becki Kneeland 65 40 75 65 61
2 Jake Simmons 70 65 75 85 74
3 Pam James 75 60 70 85 73
4 Kathy Goins 75 45 40 45 51
5 Wes Hilliard 70 70 65 35 60
6 Caleb Lester 65 70 50 55 60
7 Madison Simmons 80 60 60 60 65
8 Linda Hill 95 85 90 90 90
9 Nancy Broyles 100 85 90 80 89
10 Edy Farr 75 75 75 75 75
11 Candis Barnes 95 100 100 80 94
12 Kara Burns 70 65 75 60 68
13 Bobbie Johnson 95 85 80 40 75
14 Malinda McSpadden 65 50 55 50 55
15 Stephanie Jones 80 35 60 65 60
16 Mary Knight 55 35 25 45 40
17 Jason Johnson 95 95 90 85 91
Church Average 78 66 69 65 70%

Detailed Report:

Celebrate what you’re doing well
  1. 1. We intentionally station volunteers where guests will potentially make decisions.
  2. 2. Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
  3. 3. The noise level in our building feels exciting but not overpowering.


Focus on what needs immediate attention
  1. 1. Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
  2. 2. We understand our guests and their preferences – where they like to eat and what experiences they are used to.
  3. 3. Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
  • Review current areas of great alignment
    • We intentionally station volunteers where guests will potentially make decisions.
      Absolutely true
  • Analyze potential areas for better alignment
    • It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
      • Becki Kneeland Absolutely true
      • Jake Simmons Absolutely true
      • Pam James Absolutely true
      • Kathy Goins Absolutely true
      • Wes Hilliard Absolutely true
      • Caleb Lester Absolutely true
      • Madison Simmons Absolutely true
      • Linda Hill Absolutely true
      • Nancy Broyles Absolutely true
      • Edy Farr Absolutely true
      • Candis Barnes Absolutely true
      • Kara Burns Unsure
      • Bobbie Johnson Absolutely true
      • Malinda McSpadden Unsure
      • Stephanie Jones Absolutely true
      • Mary Knight Unsure
      • Jason Johnson Absolutely true
    • Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
      • Becki Kneeland Absolutely false
      • Jake Simmons Absolutely false
      • Pam James Absolutely false
      • Kathy Goins Unsure
      • Wes Hilliard Absolutely false
      • Caleb Lester Absolutely false
      • Madison Simmons Absolutely true
      • Linda Hill Absolutely true
      • Nancy Broyles Absolutely true
      • Edy Farr Absolutely true
      • Candis Barnes Absolutely true
      • Kara Burns Absolutely true
      • Bobbie Johnson Absolutely true
      • Malinda McSpadden Absolutely false
      • Stephanie Jones Unsure
      • Mary Knight Absolutely false
      • Jason Johnson Absolutely true
    • The noise level in our building feels exciting but not overpowering.
      • Becki Kneeland Absolutely true
      • Jake Simmons Absolutely true
      • Pam James Absolutely true
      • Kathy Goins Unsure
      • Wes Hilliard Absolutely true
      • Caleb Lester Unsure
      • Madison Simmons Absolutely true
      • Linda Hill Absolutely true
      • Nancy Broyles Absolutely true
      • Edy Farr Absolutely true
      • Candis Barnes Absolutely true
      • Kara Burns Absolutely true
      • Bobbie Johnson Absolutely true
      • Malinda McSpadden Absolutely true
      • Stephanie Jones Absolutely true
      • Mary Knight Absolutely true
      • Jason Johnson Absolutely true
    • Our parking lots, lobbies, and worship center are at or less than 80% full.
      • Becki Kneeland Unsure
      • Jake Simmons Unsure
      • Pam James Absolutely true
      • Kathy Goins Absolutely true
      • Wes Hilliard Absolutely true
      • Caleb Lester Absolutely true
      • Madison Simmons Unsure
      • Linda Hill Absolutely true
      • Nancy Broyles Absolutely true
      • Edy Farr Absolutely true
      • Candis Barnes Absolutely true
      • Kara Burns Unsure
      • Bobbie Johnson Absolutely true
      • Malinda McSpadden Absolutely true
      • Stephanie Jones Absolutely true
      • Mary Knight Absolutely false
      • Jason Johnson Absolutely true
  • Celebrate current areas of great alignment
  • Analyze potential areas for better alignment
    • Our volunteers are well-trained and regularly show up on time.
      • Becki Kneeland Absolutely false
      • Jake Simmons Unsure
      • Pam James Absolutely true
      • Kathy Goins Absolutely false
      • Wes Hilliard Absolutely true
      • Caleb Lester Absolutely true
      • Madison Simmons Absolutely true
      • Linda Hill Absolutely true
      • Nancy Broyles Absolutely true
      • Edy Farr Absolutely true
      • Candis Barnes Absolutely true
      • Kara Burns Unsure
      • Bobbie Johnson Absolutely true
      • Malinda McSpadden Unsure
      • Stephanie Jones Absolutely false
      • Mary Knight Absolutely false
      • Jason Johnson Absolutely true
    • Our volunteers have caught the vision cast by leadership and are always enthusiastic to serve.
      • Becki Kneeland Unsure
      • Jake Simmons Absolutely true
      • Pam James Absolutely true
      • Kathy Goins Absolutely true
      • Wes Hilliard Absolutely true
      • Caleb Lester Absolutely true
      • Madison Simmons Absolutely true
      • Linda Hill Absolutely true
      • Nancy Broyles Absolutely true
      • Edy Farr Absolutely true
      • Candis Barnes Absolutely true
      • Kara Burns Absolutely true
      • Bobbie Johnson Absolutely true
      • Malinda McSpadden Unsure
      • Stephanie Jones Absolutely false
      • Mary Knight Absolutely false
      • Jason Johnson Absolutely true
    • Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.
      • Becki Kneeland Absolutely true
      • Jake Simmons Absolutely true
      • Pam James Absolutely true
      • Kathy Goins Absolutely true
      • Wes Hilliard Absolutely true
      • Caleb Lester Absolutely true
      • Madison Simmons Absolutely true
      • Linda Hill Absolutely true
      • Nancy Broyles Absolutely true
      • Edy Farr Absolutely true
      • Candis Barnes Absolutely true
      • Kara Burns Absolutely true
      • Bobbie Johnson Absolutely true
      • Malinda McSpadden Unsure
      • Stephanie Jones Unsure
      • Mary Knight Unsure
      • Jason Johnson Absolutely true
    • Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
      • Becki Kneeland Absolutely false
      • Jake Simmons Absolutely true
      • Pam James Absolutely false
      • Kathy Goins Absolutely false
      • Wes Hilliard Unsure
      • Caleb Lester Unsure
      • Madison Simmons Absolutely false
      • Linda Hill Absolutely true
      • Nancy Broyles Absolutely true
      • Edy Farr Absolutely true
      • Candis Barnes Absolutely true
      • Kara Burns Absolutely true
      • Bobbie Johnson Absolutely false
      • Malinda McSpadden Absolutely false
      • Stephanie Jones Absolutely false
      • Mary Knight Absolutely false
      • Jason Johnson Absolutely true
    • Our volunteers invite their friends to join their team.
      • Becki Kneeland Absolutely false
      • Jake Simmons Unsure
      • Pam James Unsure
      • Kathy Goins Absolutely false
      • Wes Hilliard Absolutely true
      • Caleb Lester Unsure
      • Madison Simmons Absolutely false
      • Linda Hill Absolutely true
      • Nancy Broyles Absolutely true
      • Edy Farr Absolutely true
      • Candis Barnes Absolutely true
      • Kara Burns Unsure
      • Bobbie Johnson Absolutely true
      • Malinda McSpadden Absolutely true
      • Stephanie Jones Unsure
      • Mary Knight Unsure
      • Jason Johnson Absolutely true
  • Celebrate current areas of great alignment
  • Analyze potential areas for better alignment
    • Volunteers are always well-informed and never tell me, “I didn’t know.”
      • Becki Kneeland Unsure
      • Jake Simmons Absolutely true
      • Pam James Absolutely false
      • Kathy Goins Unsure
      • Wes Hilliard Unsure
      • Caleb Lester Unsure
      • Madison Simmons Absolutely false
      • Linda Hill Absolutely true
      • Nancy Broyles Absolutely true
      • Edy Farr Absolutely true
      • Candis Barnes Absolutely true
      • Kara Burns Absolutely true
      • Bobbie Johnson Absolutely true
      • Malinda McSpadden Unsure
      • Stephanie Jones Unsure
      • Mary Knight Unsure
      • Jason Johnson Absolutely true
    • People interested in volunteering are clear about their next steps and follow through on joining a team.
      • Becki Kneeland Absolutely true
      • Jake Simmons Absolutely true
      • Pam James Absolutely true
      • Kathy Goins Absolutely false
      • Wes Hilliard Unsure
      • Caleb Lester Absolutely false
      • Madison Simmons Absolutely false
      • Linda Hill Absolutely true
      • Nancy Broyles Absolutely true
      • Edy Farr Absolutely true
      • Candis Barnes Absolutely true
      • Kara Burns Unsure
      • Bobbie Johnson Absolutely true
      • Malinda McSpadden Absolutely false
      • Stephanie Jones Unsure
      • Mary Knight Absolutely false
      • Jason Johnson Absolutely true
    • Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
      • Becki Kneeland Absolutely true
      • Jake Simmons Absolutely false
      • Pam James Absolutely true
      • Kathy Goins Absolutely false
      • Wes Hilliard Absolutely true
      • Caleb Lester Unsure
      • Madison Simmons Absolutely true
      • Linda Hill Absolutely true
      • Nancy Broyles Absolutely true
      • Edy Farr Absolutely true
      • Candis Barnes Absolutely true
      • Kara Burns Absolutely true
      • Bobbie Johnson Absolutely true
      • Malinda McSpadden Absolutely true
      • Stephanie Jones Unsure
      • Mary Knight Absolutely false
      • Jason Johnson Absolutely true
    • Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
      • Becki Kneeland Absolutely true
      • Jake Simmons Absolutely true
      • Pam James Absolutely true
      • Kathy Goins Absolutely true
      • Wes Hilliard Absolutely true
      • Caleb Lester Absolutely true
      • Madison Simmons Absolutely true
      • Linda Hill Absolutely true
      • Nancy Broyles Absolutely true
      • Edy Farr Absolutely true
      • Candis Barnes Absolutely true
      • Kara Burns Absolutely true
      • Bobbie Johnson Absolutely true
      • Malinda McSpadden Absolutely true
      • Stephanie Jones Absolutely true
      • Mary Knight Unsure
      • Jason Johnson Absolutely true
    • Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.
      • Becki Kneeland Absolutely true
      • Jake Simmons Absolutely true
      • Pam James Absolutely true
      • Kathy Goins Absolutely false
      • Wes Hilliard Unsure
      • Caleb Lester Unsure
      • Madison Simmons Absolutely true
      • Linda Hill Absolutely true
      • Nancy Broyles Absolutely true
      • Edy Farr Absolutely true
      • Candis Barnes Absolutely true
      • Kara Burns Absolutely true
      • Bobbie Johnson Absolutely true
      • Malinda McSpadden Absolutely false
      • Stephanie Jones Unsure
      • Mary Knight Absolutely false
      • Jason Johnson Absolutely true
  • Celebrate current areas of great alignment
    • People walk out of church feeling better than when they came in.
      Absolutely true
  • Analyze potential areas for better alignment
    • We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
      • Becki Kneeland Unsure
      • Jake Simmons Absolutely true
      • Pam James Absolutely true
      • Kathy Goins Absolutely false
      • Wes Hilliard Absolutely false
      • Caleb Lester Absolutely false
      • Madison Simmons Unsure
      • Linda Hill Absolutely true
      • Nancy Broyles Absolutely true
      • Edy Farr Absolutely true
      • Candis Barnes Absolutely true
      • Kara Burns Unsure
      • Bobbie Johnson Absolutely false
      • Malinda McSpadden Absolutely false
      • Stephanie Jones Absolutely true
      • Mary Knight Unsure
      • Jason Johnson Absolutely true
    • We understand our guests and their preferences – where they like to eat and what experiences they are used to.
      • Becki Kneeland Absolutely true
      • Jake Simmons Absolutely true
      • Pam James Absolutely true
      • Kathy Goins Absolutely false
      • Wes Hilliard Absolutely false
      • Caleb Lester Unsure
      • Madison Simmons Absolutely false
      • Linda Hill Absolutely true
      • Nancy Broyles Unsure
      • Edy Farr Absolutely true
      • Candis Barnes Unsure
      • Kara Burns Unsure
      • Bobbie Johnson Unsure
      • Malinda McSpadden Unsure
      • Stephanie Jones Unsure
      • Mary Knight Unsure
      • Jason Johnson Absolutely true
    • We know the right volunteers are in the right places because guests frequently ask them for prayer.
      • Becki Kneeland Absolutely true
      • Jake Simmons Absolutely true
      • Pam James Unsure
      • Kathy Goins Unsure
      • Wes Hilliard Absolutely false
      • Caleb Lester Absolutely true
      • Madison Simmons Unsure
      • Linda Hill Absolutely true
      • Nancy Broyles Unsure
      • Edy Farr Absolutely true
      • Candis Barnes Absolutely true
      • Kara Burns Unsure
      • Bobbie Johnson Absolutely false
      • Malinda McSpadden Unsure
      • Stephanie Jones Absolutely true
      • Mary Knight Absolutely false
      • Jason Johnson Absolutely true
    • We offer clear next steps to our guests to make it easier for them to connect with our church.
      • Becki Kneeland Unsure
      • Jake Simmons Absolutely true
      • Pam James Absolutely true
      • Kathy Goins Absolutely true
      • Wes Hilliard Absolutely false
      • Caleb Lester Unsure
      • Madison Simmons Absolutely true
      • Linda Hill Absolutely true
      • Nancy Broyles Absolutely true
      • Edy Farr Absolutely true
      • Candis Barnes Absolutely true
      • Kara Burns Absolutely true
      • Bobbie Johnson Absolutely false
      • Malinda McSpadden Unsure
      • Stephanie Jones Unsure
      • Mary Knight Absolutely false
      • Jason Johnson Absolutely true

Team Average Urgency Score

Participant Votes
0
1
0
1
15
  • Not urgent
  • Hardly urgent
  • Unsure
  • Slightly urgent
  • Absolutely urgent
Hurdles
  • Consistency
  • Mindset of a few…
  • We are inwardly focused.
  • Busyness. Leadership. It must be a priority for all our staff and leaders.
  • Lack of understanding/ clarity between leadership and persons executing these rolls.
  • Committed people taking the time to invest in others. Be open to reaching out to others… not just family or the popular.
  • Leader is on top of things and she keeps us informed.
  • Not completely sure.
  • We all just need to remain humble and nonjudgmental at all times.
  • Maybe technology/text alerts announcements? Not sure but sometimes information might not get noticed without a conversation with someone.
  • For me, not knowing names of people. Also not knowing if people are actually new or someone I don’t know.
  • Voulnteers
  • Nothing
Enablers
  • We want people to have the ultimate worship experience
  • To be inviting to those who are new to His Kingdom so they feel welcome and comfortable to hear His Word!
  • We want to be a church the community wants to go to worship and be equipped to serve and build God’s kingdom.
  • We only have one opportunity to make a first impression. We need more leadership and attention in this area. Now is the time to be ready as people return to in-person worship.
  • To make sure we are connecting well with folks
  • So we can be welcoming to everyone and ready for them!
  • People come… but they don’t always come back, even if the visit was positive. We don’t want to lose anyone …. Not thinking numbers but seeking the lost and those needing to grow in the Lord.
  • Our church is one step ahead in spotting guests that come to church first time.
  • So guest are likely to return and get plugged in to serving Jesus!
  • A new person needs to feel welcome and wanted and not “overlooked”. If some one comes in and we miss them because we were preoccupied or just did not notice them then they may not want to come back. They may never have another chance to find God. We all just need to always look for those who could easily be overlooked or the ones who are timid or feel like they are bothering you..
  • People need to connect quickly to a person/s or they may not at all.
  • If people feel welcomed and valued, they will want to come back.
  • If new people come and don’t initially feel a connection, they are less likely to return.
  • Because sometimes we don’t see everyone that is new
assessment scores

Get your team ready for Decision Day
after all team members have taken the test.

Let's Debrief