Your church meets the expecation

Your church scored 46%
46%

Needs improvement

Meets expectations

Exceeds expectations

Here's how you scored on your 4 Ps:

  • Place
    70%
  • People
    78%
  • Processes
    50%
  • Program
    63%
# Name Place People Processes Program Avg (%)
1 Alan Vukas 55 60 25 45 46
2 Heather Kilgore 75 75 45 50 61
3 Lisa Conlon 80 100 80 95 89
Church Average 70 78 50 63 65%

Detailed Report:

Celebrate what you’re doing well
  1. 1. People walk out of church feeling better than when they came in.
  2. 2. Our volunteers have caught the vision cast by leadership and are always enthusiastic to serve.
  3. 3. Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.


Focus on what needs immediate attention
  1. 1. Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
  2. 2. Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
  3. 3. We offer clear next steps to our guests to make it easier for them to connect with our church.
  • Review current areas of great alignment
    • We intentionally station volunteers where guests will potentially make decisions.
      Absolutely true
  • Analyze potential areas for better alignment
    • It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
      • Alan Vukas Unsure
      • Heather Kilgore Absolutely true
      • Lisa Conlon Absolutely true
    • Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
      • Alan Vukas Absolutely false
      • Heather Kilgore Absolutely true
      • Lisa Conlon Absolutely true
    • The noise level in our building feels exciting but not overpowering.
      • Alan Vukas Unsure
      • Heather Kilgore Absolutely true
      • Lisa Conlon Absolutely true
    • Our parking lots, lobbies, and worship center are at or less than 80% full.
      • Alan Vukas Absolutely true
      • Heather Kilgore Absolutely true
      • Lisa Conlon Unsure
  • Celebrate current areas of great alignment
    • Our volunteers are well-trained and regularly show up on time.
      Absolutely true
    • Our volunteers have caught the vision cast by leadership and are always enthusiastic to serve.
      Absolutely true
    • Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.
      Absolutely true
  • Analyze potential areas for better alignment
    • Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
      • Alan Vukas Unsure
      • Heather Kilgore Absolutely true
      • Lisa Conlon Absolutely true
    • Our volunteers invite their friends to join their team.
      • Alan Vukas Absolutely false
      • Heather Kilgore Absolutely true
      • Lisa Conlon Absolutely true
  • Celebrate current areas of great alignment
  • Analyze potential areas for better alignment
    • Volunteers are always well-informed and never tell me, “I didn’t know.”
      • Alan Vukas Unsure
      • Heather Kilgore Absolutely true
      • Lisa Conlon Absolutely true
    • People interested in volunteering are clear about their next steps and follow through on joining a team.
      • Alan Vukas Absolutely false
      • Heather Kilgore Absolutely true
      • Lisa Conlon Absolutely true
    • Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
      • Alan Vukas Absolutely false
      • Heather Kilgore Absolutely false
      • Lisa Conlon Absolutely true
    • Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
      • Alan Vukas Absolutely false
      • Heather Kilgore Absolutely false
      • Lisa Conlon Unsure
    • Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.
      • Alan Vukas Absolutely false
      • Heather Kilgore Absolutely false
      • Lisa Conlon Absolutely true
  • Celebrate current areas of great alignment
    • People walk out of church feeling better than when they came in.
      Absolutely true
  • Analyze potential areas for better alignment
    • We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
      • Alan Vukas Absolutely true
      • Heather Kilgore Absolutely false
      • Lisa Conlon Absolutely true
    • We understand our guests and their preferences – where they like to eat and what experiences they are used to.
      • Alan Vukas Unsure
      • Heather Kilgore Absolutely false
      • Lisa Conlon Absolutely true
    • We know the right volunteers are in the right places because guests frequently ask them for prayer.
      • Alan Vukas Absolutely false
      • Heather Kilgore Absolutely true
      • Lisa Conlon Absolutely true
    • We offer clear next steps to our guests to make it easier for them to connect with our church.
      • Alan Vukas Absolutely false
      • Heather Kilgore Unsure
      • Lisa Conlon Absolutely true

Team Average Urgency Score

Participant Votes
0
0
0
2
1
  • Not urgent
  • Hardly urgent
  • Unsure
  • Slightly urgent
  • Absolutely urgent
Hurdles
  • We do not have hospitality…so hard for new people to feel welcomed.
Enablers
  • This is important for new comers – Do we make it easy for them and do they feel welcome
  • Happy, fulfilled and interested guests become happy fulfilled and interesting members !
assessment scores

Get your team ready for Decision Day
after all team members have taken the test.

Let's Debrief