Celebrate what you’re doing well
1. People walk out of church feeling better than when they came in.
2. Our volunteers have caught the vision cast by leadership and are always enthusiastic to serve.
3. Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.
Focus on what needs immediate attention
1. Our volunteers are well-trained and regularly show up on time.
2. People interested in volunteering are clear about their next steps and follow through on joining a team.
3. Volunteers are always well-informed and never tell me, “I didn’t know.”