Celebrate what you’re doing well
1. We offer clear next steps to our guests to make it easier for them to connect with our church.
2. Volunteers are always well-informed and never tell me, “I didn’t know.”
3. People interested in volunteering are clear about their next steps and follow through on joining a team.
Focus on what needs immediate attention
1. We know the right volunteers are in the right places because guests frequently ask them for prayer.
2. We understand our guests and their preferences – where they like to eat and what experiences they are used to.
3. Our volunteers are well-trained and regularly show up on time.