Celebrate what you’re doing well
1. Our volunteers invite their friends to join their team.
2. Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
3. We intentionally station volunteers where guests will potentially make decisions.
Focus on what needs immediate attention
1. Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
2. Our volunteers are well-trained and regularly show up on time.
3. We know the right volunteers are in the right places because guests frequently ask them for prayer.