Gilles Gentley-2401 – Guest Ready Church

Your church scored 70%

70%

Needs improvement

Meets expectations

Exceeds expectations

Here's how you scored on your 4 Ps:

Place

76%
People

62%
Processes

60%
Program

66%

#	Name	Place	People	Processes	Program	Avg (%)
1	Gilles Gentley	75	75	60	70	70
2	Crystal	90	30	45	25	48
3	Brittany	85	60	50	70	66
4	Mike	70	65	75	60	68
5	Deven	65	100	60	85	78
6	Evelyn Comstock	95	95	80	85	89
7	Christina	45	25	45	55	43
8	Portia	85	50	50	70	64
9	Paul	65	35	55	65	55
10	Rilda	85	85	80	70	80
	Church Average	76	62	60	66	66%

Detailed Report:

Celebrate what you’re doing well

1. We offer clear next steps to our guests to make it easier for them to connect with our church.
2. Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
3. We are intentional about serving high-quality coffee and snacks so that our guests feel valued.

Focus on what needs immediate attention

1. We know the right volunteers are in the right places because guests frequently ask them for prayer.
2. Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.
3. Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.

Review current areas of great alignment

Analyze potential areas for better alignment
- It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
  Gilles Gentley Absolutely true
  
  Crystal Absolutely true
  
  Brittany Absolutely true
  
  Mike Absolutely true
  
  Deven Absolutely true
  
  Evelyn Comstock Absolutely true
  
  Christina Absolutely true
  
  Portia Absolutely true
  
  Paul Absolutely false
  
  Rilda Absolutely true
- We intentionally station volunteers where guests will potentially make decisions.
  Gilles Gentley Absolutely true
  
  Crystal Absolutely true
  
  Brittany Absolutely true
  
  Mike Unsure
  
  Deven Unsure
  
  Evelyn Comstock Absolutely true
  
  Christina Absolutely false
  
  Portia Absolutely true
  
  Paul Absolutely true
  
  Rilda Absolutely true
- Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
  Gilles Gentley Absolutely true
  
  Crystal Absolutely true
  
  Brittany Absolutely true
  
  Mike Unsure
  
  Deven Absolutely true
  
  Evelyn Comstock Absolutely true
  
  Christina Absolutely false
  
  Portia Absolutely true
  
  Paul Absolutely true
  
  Rilda Absolutely true
- The noise level in our building feels exciting but not overpowering.
  Gilles Gentley Unsure
  
  Crystal Absolutely true
  
  Brittany Absolutely true
  
  Mike Absolutely true
  
  Deven Absolutely true
  
  Evelyn Comstock Absolutely true
  
  Christina Absolutely true
  
  Portia Absolutely true
  
  Paul Absolutely true
  
  Rilda Unsure
- Our parking lots, lobbies, and worship center are at or less than 80% full.
  Gilles Gentley Absolutely true
  
  Crystal Absolutely true
  
  Brittany Absolutely true
  
  Mike Absolutely true
  
  Deven Absolutely false
  
  Evelyn Comstock Absolutely true
  
  Christina Absolutely false
  
  Portia Absolutely true
  
  Paul Absolutely true
  
  Rilda Absolutely true

Celebrate current areas of great alignment

Analyze potential areas for better alignment
- Our volunteers are well-trained and regularly show up on time.
  Gilles Gentley Absolutely true
  
  Crystal Unsure
  
  Brittany Absolutely true
  
  Mike Absolutely true
  
  Deven Absolutely true
  
  Evelyn Comstock Absolutely true
  
  Christina Absolutely false
  
  Portia Unsure
  
  Paul Absolutely false
  
  Rilda Absolutely true
- Our volunteers have caught the vision cast by leadership and are always enthusiastic to serve.
  Gilles Gentley Absolutely true
  
  Crystal Absolutely false
  
  Brittany Absolutely true
  
  Mike Absolutely true
  
  Deven Absolutely true
  
  Evelyn Comstock Absolutely true
  
  Christina Absolutely false
  
  Portia Unsure
  
  Paul Absolutely true
  
  Rilda Absolutely true
- Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.
  Gilles Gentley Absolutely true
  
  Crystal Absolutely false
  
  Brittany Absolutely true
  
  Mike Absolutely true
  
  Deven Absolutely true
  
  Evelyn Comstock Absolutely true
  
  Christina Absolutely false
  
  Portia Absolutely true
  
  Paul Absolutely false
  
  Rilda Absolutely true
- Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
  Gilles Gentley Absolutely false
  
  Crystal Absolutely false
  
  Brittany Absolutely false
  
  Mike Unsure
  
  Deven Absolutely true
  
  Evelyn Comstock Absolutely true
  
  Christina Absolutely false
  
  Portia Absolutely false
  
  Paul Absolutely false
  
  Rilda Absolutely true
- Our volunteers invite their friends to join their team.
  Gilles Gentley Unsure
  
  Crystal Absolutely false
  
  Brittany Unsure
  
  Mike Unsure
  
  Deven Absolutely true
  
  Evelyn Comstock Absolutely true
  
  Christina Absolutely false
  
  Portia Unsure
  
  Paul Absolutely false
  
  Rilda Absolutely true

Celebrate current areas of great alignment

Analyze potential areas for better alignment
- Volunteers are always well-informed and never tell me, “I didn’t know.”
  Gilles Gentley Unsure
  
  Crystal Unsure
  
  Brittany Absolutely false
  
  Mike Unsure
  
  Deven Absolutely true
  
  Evelyn Comstock Absolutely true
  
  Christina Absolutely false
  
  Portia Unsure
  
  Paul Absolutely true
  
  Rilda Absolutely true
- People interested in volunteering are clear about their next steps and follow through on joining a team.
  Gilles Gentley Absolutely false
  
  Crystal Unsure
  
  Brittany Unsure
  
  Mike Absolutely true
  
  Deven Absolutely true
  
  Evelyn Comstock Absolutely true
  
  Christina Absolutely false
  
  Portia Unsure
  
  Paul Absolutely false
  
  Rilda Absolutely true
- Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
  Gilles Gentley Absolutely true
  
  Crystal Absolutely false
  
  Brittany Unsure
  
  Mike Absolutely true
  
  Deven Absolutely false
  
  Evelyn Comstock Absolutely true
  
  Christina Absolutely true
  
  Portia Absolutely false
  
  Paul Absolutely true
  
  Rilda Absolutely true
- Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
  Gilles Gentley Absolutely true
  
  Crystal Absolutely true
  
  Brittany Absolutely true
  
  Mike Absolutely true
  
  Deven Unsure
  
  Evelyn Comstock Absolutely true
  
  Christina Absolutely true
  
  Portia Absolutely true
  
  Paul Absolutely true
  
  Rilda Absolutely true
- Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.
  Gilles Gentley Absolutely true
  
  Crystal Absolutely false
  
  Brittany Unsure
  
  Mike Absolutely true
  
  Deven Unsure
  
  Evelyn Comstock Absolutely true
  
  Christina Absolutely false
  
  Portia Absolutely false
  
  Paul Absolutely false
  
  Rilda Absolutely true

Celebrate current areas of great alignment

Analyze potential areas for better alignment
- People walk out of church feeling better than when they came in.
  Gilles Gentley Absolutely true
  
  Crystal Unsure
  
  Brittany Absolutely true
  
  Mike Absolutely true
  
  Deven Absolutely true
  
  Evelyn Comstock Absolutely true
  
  Christina Absolutely true
  
  Portia Absolutely true
  
  Paul Unsure
  
  Rilda Absolutely true
- We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
  Gilles Gentley Absolutely true
  
  Crystal Absolutely false
  
  Brittany Absolutely true
  
  Mike Absolutely true
  
  Deven Absolutely true
  
  Evelyn Comstock Absolutely true
  
  Christina Absolutely true
  
  Portia Absolutely true
  
  Paul Absolutely true
  
  Rilda Absolutely true
- We understand our guests and their preferences – where they like to eat and what experiences they are used to.
  Gilles Gentley Unsure
  
  Crystal Absolutely false
  
  Brittany Unsure
  
  Mike Unsure
  
  Deven Absolutely true
  
  Evelyn Comstock Absolutely true
  
  Christina Absolutely false
  
  Portia Absolutely false
  
  Paul Absolutely true
  
  Rilda Unsure
- We know the right volunteers are in the right places because guests frequently ask them for prayer.
  Gilles Gentley Unsure
  
  Crystal Absolutely false
  
  Brittany Unsure
  
  Mike Unsure
  
  Deven Unsure
  
  Evelyn Comstock Unsure
  
  Christina Absolutely false
  
  Portia Unsure
  
  Paul Absolutely false
  
  Rilda Unsure
- We offer clear next steps to our guests to make it easier for them to connect with our church.
  Gilles Gentley Absolutely true
  
  Crystal Absolutely true
  
  Brittany Absolutely true
  
  Mike Unsure
  
  Deven Absolutely true
  
  Evelyn Comstock Absolutely true
  
  Christina Absolutely true
  
  Portia Absolutely true
  
  Paul Absolutely true
  
  Rilda Absolutely true

Team Average Urgency Score

Participant Votes

Not urgent
Hardly urgent
Unsure
Slightly urgent
Absolutely urgent

Hurdles

culture maybe
People don’t want to step out of comfort zone. Some have a religious mindset.
Human Beings
Not sure
Time and having people
Proper communication with all involved
We don’t have enough eager people who are already members to volunteer and be assigned to all the places a new guest might need help.
Finding enough servants with a heart.

Enablers

so we can advance the Kingdom of God
IDK
If we want our church to grow, we need to make a good first impression and that’s hard when it can be literally ANY Sunday that’s a first impression..
Grouth
So we can show the image of god at all time and be the best for him.
Friendliness is a key. We are examples of Jesus Christ.
Our church is eager to gain new members. We need to be sure first time guests feel eager to come back.
When you are comfortable you will engage.

assessment scores

Your church meets the expecation

Needs improvement

Meets expectations

Exceeds expectations

Here's how you scored on your 4 Ps:

Detailed Report:

Get your team ready for Decision Day
after all team members have taken the test.

Your church meets the expecation

Needs improvement

Meets expectations

Exceeds expectations

Here's how you scored on your 4 Ps:

Detailed Report:

Get your team ready for Decision Day after all team members have taken the test.

Get your team ready for Decision Day
after all team members have taken the test.