Celebrate what you’re doing well
1. Our parking lots, lobbies, and worship center are at or less than 80% full.
2. We intentionally station volunteers where guests will potentially make decisions.
3. We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
Focus on what needs immediate attention
1. We know the right volunteers are in the right places because guests frequently ask them for prayer.
2. We understand our guests and their preferences – where they like to eat and what experiences they are used to.
3. Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.