Celebrate what you’re doing well
1. We intentionally station volunteers where guests will potentially make decisions.
2. Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
3. Our parking lots, lobbies, and worship center are at or less than 80% full.
Focus on what needs immediate attention
1. Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
2. Our volunteers are well-trained and regularly show up on time.
3. Our volunteers have caught the vision cast by leadership and are always enthusiastic to serve.