Celebrate what you’re doing well
1. We know the right volunteers are in the right places because guests frequently ask them for prayer.
2. Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.
3. Our volunteers are well-trained and regularly show up on time.
Focus on what needs immediate attention
1. We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
2. Our parking lots, lobbies, and worship center are at or less than 80% full.
3. Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.