Julie Williams-1573 – Guest Ready Church

Your church scored 80%

80%

Needs improvement

Meets expectations

Exceeds expectations

Here's how you scored on your 4 Ps:

Place

67%
People

63%
Processes

63%
Program

63%

#	Name	Place	People	Processes	Program	Avg (%)
1	Julie Williams	95	75	65	85	80
2	Emma	55	75	65	55	63
3	Dave	45	45	55	50	49
4	Bruce	75	65	75	75	73
5	Tegan	55	65	30	55	51
6	Lorrie Beattie	60	60	75	55	63
7	Jon	85	55	75	65	70
	Church Average	67	63	63	63	64%

Detailed Report:

Celebrate what you’re doing well

1. We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
2. People walk out of church feeling better than when they came in.
3. Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.

Focus on what needs immediate attention

1. We know the right volunteers are in the right places because guests frequently ask them for prayer.
2. Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
3. We offer clear next steps to our guests to make it easier for them to connect with our church.

Review current areas of great alignment

Analyze potential areas for better alignment
- It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
  Julie Williams Absolutely true
  
  Emma Absolutely true
  
  Dave Absolutely true
  
  Bruce Absolutely true
  
  Tegan Absolutely false
  
  Lorrie Beattie Absolutely true
  
  Jon Absolutely true
- We intentionally station volunteers where guests will potentially make decisions.
  Julie Williams Absolutely true
  
  Emma Unsure
  
  Dave Absolutely false
  
  Bruce Absolutely true
  
  Tegan Absolutely true
  
  Lorrie Beattie Absolutely false
  
  Jon Absolutely true
- Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
  Julie Williams Absolutely true
  
  Emma Absolutely true
  
  Dave Absolutely false
  
  Bruce Unsure
  
  Tegan Absolutely false
  
  Lorrie Beattie Absolutely true
  
  Jon Absolutely true
- The noise level in our building feels exciting but not overpowering.
  Julie Williams Absolutely true
  
  Emma Unsure
  
  Dave Absolutely false
  
  Bruce Absolutely true
  
  Tegan Absolutely false
  
  Lorrie Beattie Absolutely true
  
  Jon Absolutely true
- Our parking lots, lobbies, and worship center are at or less than 80% full.
  Julie Williams Absolutely true
  
  Emma Absolutely false
  
  Dave Absolutely true
  
  Bruce Absolutely true
  
  Tegan Absolutely true
  
  Lorrie Beattie Absolutely false
  
  Jon Absolutely true

Celebrate current areas of great alignment
- Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.
  
  Absolutely true

Analyze potential areas for better alignment
- Our volunteers are well-trained and regularly show up on time.
  Julie Williams Absolutely true
  
  Emma Absolutely true
  
  Dave Absolutely false
  
  Bruce Absolutely true
  
  Tegan Absolutely true
  
  Lorrie Beattie Absolutely true
  
  Jon Absolutely false
- Our volunteers have caught the vision cast by leadership and are always enthusiastic to serve.
  Julie Williams Absolutely true
  
  Emma Absolutely true
  
  Dave Unsure
  
  Bruce Absolutely true
  
  Tegan Absolutely true
  
  Lorrie Beattie Absolutely true
  
  Jon Absolutely true
- Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
  Julie Williams Absolutely true
  
  Emma Absolutely true
  
  Dave Absolutely false
  
  Bruce Absolutely false
  
  Tegan Absolutely false
  
  Lorrie Beattie Absolutely false
  
  Jon Absolutely false
- Our volunteers invite their friends to join their team.
  Julie Williams Unsure
  
  Emma Unsure
  
  Dave Unsure
  
  Bruce Unsure
  
  Tegan Absolutely true
  
  Lorrie Beattie Absolutely false
  
  Jon Absolutely true

Celebrate current areas of great alignment

Analyze potential areas for better alignment
- Volunteers are always well-informed and never tell me, “I didn’t know.”
  Julie Williams Unsure
  
  Emma Unsure
  
  Dave Unsure
  
  Bruce Absolutely true
  
  Tegan Unsure
  
  Lorrie Beattie Absolutely true
  
  Jon Absolutely false
- People interested in volunteering are clear about their next steps and follow through on joining a team.
  Julie Williams Unsure
  
  Emma Unsure
  
  Dave Unsure
  
  Bruce Unsure
  
  Tegan Absolutely false
  
  Lorrie Beattie Unsure
  
  Jon Absolutely true
- Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
  Julie Williams Unsure
  
  Emma Absolutely true
  
  Dave Unsure
  
  Bruce Unsure
  
  Tegan Absolutely false
  
  Lorrie Beattie Absolutely true
  
  Jon Absolutely true
- Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
  Julie Williams Absolutely true
  
  Emma Absolutely true
  
  Dave Absolutely true
  
  Bruce Absolutely true
  
  Tegan Absolutely false
  
  Lorrie Beattie Absolutely true
  
  Jon Absolutely true
- Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.
  Julie Williams Absolutely true
  
  Emma Absolutely true
  
  Dave Unsure
  
  Bruce Absolutely true
  
  Tegan Absolutely false
  
  Lorrie Beattie Absolutely true
  
  Jon Absolutely true

Celebrate current areas of great alignment
- We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
  
  Absolutely true

Analyze potential areas for better alignment
- People walk out of church feeling better than when they came in.
  Julie Williams Absolutely true
  
  Emma Absolutely true
  
  Dave Unsure
  
  Bruce Absolutely true
  
  Tegan Absolutely true
  
  Lorrie Beattie Absolutely true
  
  Jon Absolutely true
- We understand our guests and their preferences – where they like to eat and what experiences they are used to.
  Julie Williams Absolutely true
  
  Emma Unsure
  
  Dave Absolutely false
  
  Bruce Absolutely true
  
  Tegan Absolutely true
  
  Lorrie Beattie Absolutely false
  
  Jon Absolutely true
- We know the right volunteers are in the right places because guests frequently ask them for prayer.
  Julie Williams Absolutely true
  
  Emma Absolutely false
  
  Dave Unsure
  
  Bruce Absolutely false
  
  Tegan Absolutely false
  
  Lorrie Beattie Absolutely false
  
  Jon Unsure
- We offer clear next steps to our guests to make it easier for them to connect with our church.
  Julie Williams Absolutely true
  
  Emma Unsure
  
  Dave Unsure
  
  Bruce Absolutely true
  
  Tegan Absolutely false
  
  Lorrie Beattie Unsure
  
  Jon Absolutely false

Team Average Urgency Score

Participant Votes

Not urgent
Hardly urgent
Unsure
Slightly urgent
Absolutely urgent

Hurdles

People!!
Volunteers willing to serve
growing and maintaining servanthearted momentum
Changes being able to be enacted quickly with all volunteers being completely aware of ‘the process’ and their responsibilities within the process.
volunteers understanding and buying into the WHY

Enablers

To make sure we have done all we can do for visitors
We are looking for continual improvement.
Retain more visitors
Visitors are priority
To increase the number of guests repeat visits resulting in structured their commitment in discipleship- making disciples who make disciples
People make up their mind before the service starts whether they like the place or not

assessment scores

Your church meets the expecation

Needs improvement

Meets expectations

Exceeds expectations

Here's how you scored on your 4 Ps:

Detailed Report:

Get your team ready for Decision Day
after all team members have taken the test.

Your church meets the expecation

Needs improvement

Meets expectations

Exceeds expectations

Here's how you scored on your 4 Ps:

Detailed Report:

Get your team ready for Decision Day after all team members have taken the test.

Get your team ready for Decision Day
after all team members have taken the test.