Celebrate what you’re doing well
1. We understand our guests and their preferences – where they like to eat and what experiences they are used to.
2. We intentionally station volunteers where guests will potentially make decisions.
3. We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
Focus on what needs immediate attention
1. Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.
2. Our volunteers invite their friends to join their team.
3. We know the right volunteers are in the right places because guests frequently ask them for prayer.