Celebrate what you’re doing well
1. Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
2. It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
3. We intentionally station volunteers where guests will potentially make decisions.
Focus on what needs immediate attention
1. We know the right volunteers are in the right places because guests frequently ask them for prayer.
2. We understand our guests and their preferences – where they like to eat and what experiences they are used to.
3. Our volunteers have caught the vision cast by leadership and are always enthusiastic to serve.