Your church meets the expecation

Your church scored 69%
69%

Needs improvement

Meets expectations

Exceeds expectations

Here's how you scored on your 4 Ps:

  • Place
    78%
  • People
    48%
  • Processes
    68%
  • Program
    73%
# Name Place People Processes Program Avg (%)
1 Rob Shepherd 85 35 75 80 69
2 Scott Rutter 70 60 60 65 64
Church Average 78 48 68 73 67%

Detailed Report:

Celebrate what you’re doing well
  1. 1. We intentionally station volunteers where guests will potentially make decisions.
  2. 2. We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
  3. 3. The noise level in our building feels exciting but not overpowering.


Focus on what needs immediate attention
  1. 1. Our volunteers are well-trained and regularly show up on time.
  2. 2. Our volunteers invite their friends to join their team.
  3. 3. Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
  • Review current areas of great alignment
    • It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
      Absolutely true
    • We intentionally station volunteers where guests will potentially make decisions.
      Absolutely true
    • The noise level in our building feels exciting but not overpowering.
      Absolutely true
    • Our parking lots, lobbies, and worship center are at or less than 80% full.
      Absolutely true
  • Analyze potential areas for better alignment
    • Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
      • Rob Shepherd Absolutely true
      • Scott Rutter Absolutely false
  • Celebrate current areas of great alignment
  • Analyze potential areas for better alignment
    • Our volunteers are well-trained and regularly show up on time.
      • Rob Shepherd Absolutely false
      • Scott Rutter Unsure
    • Our volunteers have caught the vision cast by leadership and are always enthusiastic to serve.
      • Rob Shepherd Absolutely false
      • Scott Rutter Absolutely true
    • Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.
      • Rob Shepherd Absolutely false
      • Scott Rutter Absolutely true
    • Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
      • Rob Shepherd Unsure
      • Scott Rutter Absolutely true
    • Our volunteers invite their friends to join their team.
      • Rob Shepherd Unsure
      • Scott Rutter Absolutely false
  • Celebrate current areas of great alignment
    • People interested in volunteering are clear about their next steps and follow through on joining a team.
      Absolutely true
    • Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
      Unsure
    • Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
      Absolutely true
    • Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.
      Absolutely true
  • Analyze potential areas for better alignment
    • Volunteers are always well-informed and never tell me, “I didn’t know.”
      • Rob Shepherd Absolutely true
      • Scott Rutter Absolutely false
  • Celebrate current areas of great alignment
    • People walk out of church feeling better than when they came in.
      Absolutely true
    • We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
      Absolutely true
    • We know the right volunteers are in the right places because guests frequently ask them for prayer.
      Unsure
    • We offer clear next steps to our guests to make it easier for them to connect with our church.
      Absolutely true
  • Analyze potential areas for better alignment
    • We understand our guests and their preferences – where they like to eat and what experiences they are used to.
      • Rob Shepherd Absolutely true
      • Scott Rutter Unsure

Team Average Urgency Score

Participant Votes
0
0
0
1
1
  • Not urgent
  • Hardly urgent
  • Unsure
  • Slightly urgent
  • Absolutely urgent
Hurdles
  • Keeping it in front of staff and volunteers
Enablers
  • We get guests, but need to do a better job of keeping them engaged.
assessment scores

Get your team ready for Decision Day
after all team members have taken the test.

Let's Debrief