Celebrate what you’re doing well
1. Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.
2. Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
3. Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
Focus on what needs immediate attention
1. Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
2. Our volunteers are well-trained and regularly show up on time.
3. Our volunteers have caught the vision cast by leadership and are always enthusiastic to serve.